Senior Coating Advisor

About the role

Hempel is a leading supplier of trusted coating solutions globally. Our products protect and beautify buildings, infrastructure, and other assets, enhancing energy efficiency and reducing maintenance costs. We serve the Marine, Energy, Infrastructure, and Decorative industries through our brands Hempel, Neogard, Crown Paints, Wattyl, and Farrow & Ball.

Responsibilities

• Provide technical support to sales teams, customers, and stakeholders
• Perform physical inspections, condition surveys, and oversee product application activities
• Conduct technical analysis of product specifications
• Prepare/present technical briefings for customer and company representatives
• Prepare inspection reports using digital reporting software
• Evaluate sales proposals to ensure they are technically accurate and consistent with the organization's quality and performance standards
• Work remotely and travel to jobsites as needed

Requirements

• High school diploma or Bachelor's degree
• Minimum 5+ years of experience in the Coating Industry
• English business proficiency (oral and written)
• Basic MS Office skills
• General computer literacy
• Willingness to travel extensively (up to 80% domestically and internationally), with flexible schedules
• Spanish advantage
• Marine coating experience plus NACE certification

Qualifications

• Approachable technical expertise for excellent customer experience
• Ability to accurately collect and record data, prepare work progress reports, and provide feedback
• Proficiency in using PPE and technical equipment responsibly, ensuring calibration, maintenance, and condition monitoring
• Knowledge of relevant technical and industrial standards, working procedures, and best painting/application practices
• Experience in generating accurate company and customer reports and distributing them using corporate reporting tools
• Ability to actively participate in internal and external Technical Services strategy activities, conducting surveys, troubleshooting issues, and finding resolutions

Skills

• Technical documentation knowledge (Product Data Sheets)
• Effective communication skills to educate and persuade customers about the performance of Hempel's coating solutions and value of Technical Services
• Strong problem-solving and analytical skills
• Excellent interpersonal and teamwork skills

Benefits

• Medical, dental, and vision insurance coverage
• Flexible HSA and FSA options
• 12 paid holidays, 15 vacation days, 6 personal days
• Paid leave for jury duty and bereavement
• 401(k) plan options with immediate company match and full vesting from day one
• Basic life insurance, short-term and long-term disability coverage
• 16 weeks of fully paid maternity leave or 4 weeks of paid paternity leave

Pay

Compensation is competitive and commensurate with experience.

Schedule

The position is remote with occasional travel to jobsites as needed.