Senior Product Manager

About the role

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep their 1.5B monthly active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established companies such as Live Nation, American Express, Whole Foods, Zynga, Bitcoin.com, and many more.

About the Team

Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data -- leveraging data to validate our hypotheses and the impact of our work.

Responsibilities

• Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives
• Talk to customers, understand their problems, translate and evaluate these into opportunities for the business
• Work closely in a cross-functional team to explore ideas, discover the problem space and shape the solution
• Validate your hypotheses early and often, know when to prototype, to test, to find more data
• Dive deep into the technical details of our product and APIs
• Motivate a group of smart people to deliver products and experiences that users love
• Identify product, organizational, and process opportunities and drive these, without direction and resourcing
• Work with Product Marketing and the rest of the OneSignal organization to drive field enablement and customer adoption

Requirements

• 3+ years of product experience operating at scale in a tech company or fast-growing startup
• Strong design skills – familiarity with at least one common design tool (we use Figma)
• Strong technical orientation – familiarity with coding – you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements of the OneSignal platform
• Strong data analytics skills (Strong SQL skills a bonus) and the ability to formulate and structure complex analyses to answer key product questions
• A demonstrated track record of delivering high-quality products at scale
• Resourcefulness, ability to act autonomously, with urgency and excitement to tackle new challenges
• Business sense – you can ruthlessly prioritize ways to build the company and work with our business teams to quantify the value of different features
• Strong communication (written & verbal) & collaboration skills

Qualifications

• Experience in the following areas are a plus:
  • B2B SaaS that supports Freemium up to Enterprise level customers
  • Experience in cross channel customer messaging / customer engagement platforms or other marketing automation

Pay

The New York and California base salary for this full time position is between $133,000 to $150,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities We Look For

• Friendliness & Empathy
• Accountability & Collaboration
• Proactiveness & Urgency
• Growth Mindset & Love of Learning