Senior Clinical Specialist

About the role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Responsibilities

• Working under general direction, provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
• Performs work that involves a high degree of independence.
• Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
• Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.
• Technical proficiencies and performance are at the experienced level of all Clinical Specialists in the region.
• Acts as a senior clinical interface between the medical community and the business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Identifies, reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.
• Provides engineering, sales, education and clinical support in response to the most complex field inquiries on an as-needed basis.
• Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and