SENIOR CLINICAL SOCIAL WORKER / EMERGENCY APPOINTMENT HOMELESSNESS

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.

Requirements

• At least 3 years of experience in IT support or customer service.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with web-based applications and databases.
• Knowledge of cybersecurity best practices.
• Ability to work independently and as part of a team.

Skills

• Technical proficiency in IT support and customer service.
• Strong organizational and time management skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of data analytics and reporting tools.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts on NEOGOV products.

Pay

Salary range: $50,000 - $70,000 annually.

Schedule

Full-time position with a flexible schedule.