Senior Clinical Business Analyst

About the role

The Senior Clinical Business Analyst leads the assessment, design, and deployment of enterprise-wide clinical systems. Acting as the primary bridge between clinical stakeholders and technical teams, this role translates complex user needs into actionable technical specifications, optimizes workflows, and mentors junior analysts across various Epic modules.

Responsibilities

• Analyze and document business requirements and processes; communicate requirements to technical personnel through conceptual data, process models, flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements documents in accordance with departmental protocol and standards.
• Convert gathered information into details including data sources, data and user types, interface components, navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues, and other non-functional requirements.
• Provide the project management team with identified risks, concerns, and ambiguities; assist in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with the project schedule.
• Plan, organize, facilitate, and lead meetings and workgroups; oversee and execute follow-up activities.
• Ensure the software development team accounts for all defined requirements in coordination with the quality assurance team.
• Ensure that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process.
• Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
• Perform end user and application support functions including problem solving and resolution of application function defects.
• Develop and execute project presentations.
• Participate in special projects as required.
• Provide training and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
• Lead the training, development, and implementation of process improvements for all projects and applications.
• Identify opportunities for process improvements and provide analysis and propose changes; communicate strategies.
• Provide supervision and direction to junior clinical business analysts, clinical business analysts at Levels I and II, consultants, and/or other appropriate project team members.
• Interview junior clinical business analysts, clinical business analysts at Levels I and II, consultants, and/or other appropriate project team members.
• Work beyond regularly scheduled hours as required by position responsibilities.

Qualifications

• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area listed above may be credited on a month-to-month basis toward the required work experience for a total of one year.
• Epic Certification preferred.
• Clinical background preferred.
• At least 2 full life-cycle implementations preferred.

Education and Experience Requirements:

• A Master’s Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or
• One year of experience in a relevant clinical and/or healthcare administration role/function; or
• A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or
• A satisfactory combination of education, training, and experience.

Years of Experience:

• 2–5 years’ experience with Epic EMR and/or other clinical applications.

Skills

• Epic EMR
• Information technology
• Requirements documentation
• Software development
• Software test
• Problem solving
• Acceptance testing
• Administrative
• Allied health
• Behavioral health
• Process improvements
• Business requirements
• Change control process
• Clinical
• Clinical applications
• Construction
• Presentations
• Technical specifications
• Epic Certification
• Flowcharts
• Healthcare administration
• Internal policies
• Process models
• Project management
• Project sponsors
• Quality assurance
• Quality standards
• Release notes
• Risks
• Non-functional requirements
• Application support

Pay

$90 – $100 per hour

Schedule

9:00 am to 5:00 pm