Senior Clinic Manager - General Internal Medicine- Campus Area

Responsibilities

• Independently provides overall administrative direction and coordination of clinic(s).
• Serves as liaison with all levels of administration, physicians, patients, and outside organizations.
• Develops, recommends, implements, and maintains an overall organizational structure, systems, and staffing plan.
• Manages all aspects of clinic operations while controlling labor costs and clinic expenses.
• Maintains functional knowledge of staff responsibilities.
• Hires, trains, supervises, engages, manages, sets expectations, schedules, and approves payroll for assigned staff.
• Initiates coaching, disciplinary action, and performance improvement planning.
• Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation.
• Analyzes reports, prepares summary, and develops plans for improvement of financial results, clinic productivity, and operational benchmarks.
• Oversees all registration, scheduling, and building/manages provider template functions.

Qualifications

• A Bachelor’s degree or an equivalent combination of education and relevant experience.
• 2 years of direct managerial or supervision experience, preferably in a clinical setting.
• Strong interpersonal, organizational, communication, leadership, and customer service skills.
• Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
• Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact, and diplomacy.
• Strong organizational, communication, leadership, and patient experience skills.
• Ability to work independently in a fast-paced, dynamic environment.
• Proficient in word processing and spreadsheet software.
• Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility.

Pay

USD $89,611.59 - USD $134,417.39 /Yr.