Senior Client Solutions Manager, Brands & Agencies

About the role

Verve is seeking a Senior Client Solutions Manager to serve as the primary client contact for key brand, agency, and publisher accounts. The ideal candidate will have 4+ years of experience in digital media, ad tech, or programmatic advertising, familiarity with DSPs, and strong collaboration and communication skills.

Responsibilities

• Serve as the primary client contact, building strong relationships and ensuring exceptional service throughout the campaign lifecycle.
• Partner with Campaign Managers and Ad Operations to translate client goals into effective programmatic and digital media campaigns strategies and flawless execution.
• Collaborate with Sales to identify upsell opportunities and maintain alignment on client needs and revenue growth.
• Provide clients with clear, actionable updates on pacing, performance, and optimizations to maximize ROI in a strategic, easy-to-digest format.
• Act as the bridge between clients, operations, and sales teams, ensuring smooth communication and alignment across all stakeholders.
• Maintain deep knowledge of client history and campaign performance to strengthen partnerships.

Requirements

• Familiarity with DSPs (The Trade Desk, Xandr, Meta) and analytics platforms (Google Analytics, IAS, DoubleClick).
• Skilled in Excel, PowerPoint, and Google Suite; SQL knowledge is a plus.
• Experience with CRM tools, such as Salesforce, to manage client accounts effectively.
• Highly organized, detail-oriented, and able to juggle multiple accounts and deadlines.
• Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates.
• Strong collaboration skills, partnering seamlessly with Campaign Managers, Ad Operations, and Sales.
• Naturally curious, with a desire to understand advertising technology and continually improve client outcomes.

Qualifications

• 4+ years of experience in digital media, ad tech, or programmatic advertising.
• Familiarity with DSPs (The Trade Desk, Xandr, Meta).
• Skilled in Excel, PowerPoint, and Google Suite; SQL knowledge is a plus.
• Experience with CRM tools, such as Salesforce, to manage client accounts effectively.
• Highly organized, detail-oriented, and able to juggle multiple accounts and deadlines.
• Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates.
• Strong collaboration skills, partnering seamlessly with Campaign Managers, Ad Operations, and Sales.
• Naturally curious, with a desire to understand advertising technology and continually improve client outcomes.

Skills

• Strong relationship-building and client management skills.
• Ability to translate client goals into effective campaign strategies.
• Effective communication and collaboration with cross-functional teams.
• Proficiency in digital media and programmatic advertising.
• Experience with CRM tools and analytics platforms.

Benefits

• Health, dental, and vision insurance, plus mental health resources.
• 401(k) match and generous PTO.
• Hybrid work environment (NYC office).
• Free lunch for onsite team members in NYC.
• Volunteer opportunities.
• Professional development opportunities in a high-growth ad tech company.

Pay

$85,000 - $100,000 USD

Schedule

Hybrid work environment (NYC office)