Senior Client Services Coordinator

About the role

The Nashville office of Avison Young is searching for a Senior Client Services Coordinator to provide support for a team of brokerage professionals and assist with the overall operations of the office.

Responsibilities

• Support a team of multiple brokers and projects, prioritize needs and effectively communicate with the team
• Produce marketing materials including but not limited to brochures, flyers, direct mail, advertisements, newsletters, invitations, banners, tour books, lease abstracts, BOVs, OMs, RFPs, proposals and presentations
• Participate in qualifying properties for office tours and set tour schedules
• Participate in requests and communication with the brokerage community to request property information
• Redline lease documents and track as review progresses if not handled by counsel
• Create lease analysis and purchase analysis
• Prepare tenant stacking for buildings as needed
• Track lease expiration dates, annual anniversary dates, and send appropriate correspondence
• Submit completed deal transactions to Operations team and follow through for invoicing and payment of commissions
• General team support that includes meeting coordination, expense reports, follow up letters and correspondence and transaction documents
• Create web-based marketing tools and communications
• Act as steward of the firm’s brand and visual brand standards
• Aid in the creation and management of property marketing campaigns and signage requests
• Aid in the creation and management of bulk prospect mailings
• Create or coordinate the creation of custom maps, site plans and building stack plans for use in proposals and presentations
• Create and update market surveys using CoStar, LoopNet, etc.
• Utilize our world-class CRM
• Remain abreast of Avison Young’s technology and innovation initiatives within the marketing organization and identify areas of use in the local market; commitment to evolve skills with changing needs

Requirements

• Bachelor's degree in real estate, business, or related discipline
• Active real estate license required
• 3-5 years commercial real estate experience
• You are skilled with Adobe Creative Cloud (InDesign, Photoshop, Illustrator); and expertise with Microsoft Office (Word, PowerPoint, Excel)
• Demonstrated experience in strategic planning
• Experience working with business clients to achieve real estate objectives
• Experience in creating executive level presentations
• Excellent verbal and written communication skills
• Ability to juggle multiple projects and work effectively both independently and in teams
• Prioritization and organizational skills

Qualifications

• Extremely organized with excellent multitasking and time management skills

Skills

• Strong interpersonal and communication skills
• Proficiency with Adobe Creative Cloud and Microsoft Office
• Experience with real estate databases and lease management systems
• Ability to manage multiple tasks and projects simultaneously
• Attention to detail and accuracy in document preparation

Benefits

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required. Benefits offered to full-time W2 employees include:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)
• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving