Senior Client Operations Analyst (contract)

Key Responsibilities

• Trade Administration: Process daily trading activities including new accounts, contributions, withdrawals, model changes, and tax harvesting requests on behalf of broker-dealer clients.
• Client Support & Reconciliation: Provide daily support to internal and external clients through phone and email communication, transaction processing, trade comparison, account reconciliation, and error resolution.
• Risk Management & Problem Solving: Investigate and troubleshoot trading issues, perform error analysis, and identify opportunities for process improvements and risk reduction.
• Quality Control: Review trade blocks, validate orders, support trading events, and ensure trades are processed accurately in accordance with established guidelines.

Qualifications

• FINRA Series 7 License required (Series 24 also acceptable).
• 1-3 years of Managed Account Trade Administration experience.
• Strong Microsoft Excel skills, including filtering, data analysis, and functions such as VLOOKUPs.
• Demonstrated attention to detail, problem-solving abilities, and willingness to learn in a fast-paced environment.
• Bachelor's degree and/or equivalent combination of education and work experience.

Preferred Experience

• InvestCloud APL experience.
• Portfolio accounting system experience.
• Experience supporting managed accounts, UMA platforms, mutual fund wrap accounts, or fixed income products.