Senior Client Manager - Construction

Key Responsibilities

• Own and manage a book of Property & Casualty business, ensuring high-quality service delivery and client satisfaction.
• Serve as the primary point of contact for clients, providing guidance on risk management and insurance solutions.
• Lead client strategy, including coverage design, renewals, and retention initiatives.
• Assess client risk exposures and design appropriate insurance programs.
• Market accounts to carriers, compile underwriting information, and negotiate terms.
• Support day-to-day servicing including endorsements, certificates, billing, and coverage inquiries.
• Ensure all client deliverables are accurate, timely, and compliant.
• Prepare proposals, stewardship reports, and client communications.
• Maintain strong relationships with carrier partners and internal stakeholders.
• Support onboarding of new clients and ensure seamless integration.
• Identify opportunities to improve workflows and service delivery.
• Stay current on industry trends, carrier appetites, and market conditions.
• Promote best practices and operational excellence.

Qualifications

• Property & Casualty License.
• 5–10+ years of commercial lines experience.
• Prior client management experience in Property & Casualty.
• Strong relationship management and communication skills.
• Ability to work independently and execute effectively.