Senior Client Manager

Position Summary

This role serves as a senior Client Manager and business development leader focused on growing and managing key public-sector clients in the NYC Metro region. The position combines strategic client management, pursuit leadership, and oversight of project delivery to support long-term growth across major capital improvement programs.

Essential Job Functions

• Serve in a key management, relationship, technical, and delivery role.
• Lead key business development activities including annual operating plans, strategic pursuits, client development, staff recruitment, proposal positioning and development, and professional organization activities and involvement.
• Lead key pursuits with clients in the NYC Metro area starting with pre-positioning and staying involved throughout the pursuit and remaining until project closeout. This includes identifying opportunities well in advance of public advertisement and developing a strategy to win.
• Manage project financials, budgets, profit and loss, invoicing, and payment, ensuring optimal project performance including managing personnel, resources, schedules, and budgets for diverse clients, including municipalities, private firms, and public utilities.
• Provide technical expertise on existing projects outside of NYC where they will fulfill the role of Design Manager.
• Mentor staff in NYC and provide senior guidance on office and operations management with a strong focus on staff retention and recruitment fostering a collaborative and loyal team environment.

Required Qualifications

• Master’s degree in civil, Environmental, or Mechanical Engineering required.
• Professional Engineer (PE) License in New York required.
• 12+ years’ experience in water and wastewater process rehabilitation, pump station design, flood resiliency, erosion and sediment control, hazardous material remediation (soil and groundwater), and construction management.
• Ability to lead technical staff on project designs and mentor younger staff.
• Highly motivated and high-performing team member with the ability to motivate others and lead teams in the preparation of project plans and client pursuits.