Senior Client Manager

For our client, we are seeking a Senior Client Manager to join the team of a leader in the Finance & Insurance space. This role will serve as a trusted advisor and primary point of contact for employee benefits clients, with a strong focus on renewals, plan design, carrier negotiations, and client service. The position partners closely with HR and leadership stakeholders to deliver practical recommendations that support competitive benefits strategies and smooth open enrollment execution. It is well-suited for a relationship-driven professional who can balance technical benefits knowledge with strong communication and problem-solving skills. This is a remote opportunity supporting clients in a deadline-driven, highly responsive environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $140,000 annually Responsibilities Serve as the primary client contact and subject matter expert for employee benefits accounts Manage day-to-day client service, escalations, and complex coverage or compliance inquiries Analyze client census and experience data for new and renewal business Conduct carrier marketing, obtain quotes, compare plan designs, and evaluate alternatives Present recommendations to clients, including senior HR and leadership stakeholders Negotiate premiums, plan terms, and commissions with carriers and vendors on behalf of clients Lead open enrollment planning and execution, including employee communications Qualifications 5+ years of experience in employee benefits account management with a brokerage, consulting firm, or health insurance carrier Strong understanding of benefits renewals, plan design, and carrier markets Experience supporting mid-market or large group employee benefits clients preferred Proficiency with Microsoft Excel, Word, and PowerPoint Ability to thrive in a deadline-driven, client-facing environment Excellent communication, organization, and problem-solving skills Active California Life & Health Insurance License required Benefits Generous paid time off and company holidays Paid parental leave and family-supportive benefits 401(k) with company match Medical, dental, vision, wellness, and EAP programs Professional development, tuition reimbursement, and mentorship Employee recognition programs and referral bonuses Employee Resource Groups and an inclusive culture Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.