Senior Client Liasion

The Role

We’re expanding our Business Development team and hiring a Senior Client Consultant to strengthen Alder’s referral presence across hospitals, skilled nursing facilities, home health agencies, and select physician practices throughout New England.

Responsibilities

• Build relationships with hospital, SNF and rehab partners
• Manage outreach and ongoing engagement with hospitals, skilled nursing facilities, inpatient rehab, and sub-acute providers
• Establish Alder as a trusted post-discharge and care navigation partner.
• Engage home health and VNA leadership
• Build referral pathways with home health agencies, visiting nurse associations, and outpatient therapy providers.
• Position Alder as a complementary partner—not a competitor—in supporting complex patients and families.
• Develop physician referral pathways
• Build relationships with select physician specialties (e.g., primary care, geriatrics, neurology) where care coordination needs are high.
• Clearly communicate Alder’s role, referral criteria, and value to both clinicians and office staff.
• Represent Alder in the community
• Attend relevant clinical meetings, in-services, and local events.
• Serve as a credible, professional representative of Alder’s clinical and service standards.
• Track activity and results
• Document partner interactions, referrals, and follow-ups in HubSpot.
• Share insights on referral trends, barriers, and opportunities with the broader growth team.

Required skills / experiences

• 3-5 years of experience in healthcare business development, provider relations, clinical partnerships, or referral-based roles.
• Background in home healthcare, visiting nurse services, outpatient PT, rehab, or related clinical settings strongly preferred.
• Comfort operating in clinical environments and speaking with both frontline staff and leadership.
• Highly organized, proactive, and comfortable working independently in the field.
• Strong communication skills with a practical, relationship-first approach.
• Mission-driven mindset and interest in improving care transitions for older adults and families.

Why Work at Alder?

At Alder, we value our team as our greatest asset. We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day.

• Comprehensive benefits and employee perks include:
• Competitive compensation
• Flexible work schedules and hybrid work opportunities
• Health, dental, and vision insurance
• Professional development support and continuing education reimbursement
• A collaborative, inclusive culture focused on employee well-being and growth

In accordance with the Massachusetts Pay Transparency Act, the expected salary range for this position begins at $90,000 annually, with the opportunity for commission and bonus. Actual pay will vary depending on factors such as licensure, years of relevant experience, and additional qualifications.