Senior Client Advisor - Santa Clara Valley Fair

Responsibilities

• Lead by example on the sales floor through exceptional individual sales performance and client engagement
• Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor
• Contribute to a positive and collaborative work environment through professionalism and teamwork on the sales floor
• Deliver outstanding and elevated client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture
• Cultivate transparent and genuine relationships with clients, creating unique and lasting connections
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit

Requirements

• Previous experience delivering high-quality, client-focused service, ideally within fashion and accessory retail, customer service, or luxury hospitality
• Consistently delivers strong sales results and sets a high standard through elevated client engagement on the sales floor
• Demonstrates personal taste and passion for the fashion culture, with the ability to create personalized looks
• Demonstrates a natural business mindset and an entrepreneurial spirit
• Open-minded, with an appreciation for a Maison that values audacity, authenticity, and creativity
• Strong team-centric attitude and commitment to achieving common goals
• At ease with using digital tools and applications; learn fast with new technologies
• Proactive, enthusiastic, and solution-oriented
• Excellent written, oral, and listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Profile

• Hourly rate for this role ranges from $21.00 - $25.00, plus variable commission
• Comprehensive benefits program includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more
• Total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge

Benefits

• Medical, dental, vision, life & disability insurances
• 401(k) plan
• FSA plans

Schedule

The schedule for this role is typically full-time.

Pay

The hourly rate for this role ranges from $21.00 - $25.00, plus variable commission.