Senior Claims Specialist I, Workers Compensation - West Region

About the role

Join our team and contribute to our mission of protecting our customers. We offer competitive compensation, flexible work arrangements, top-notch retirement plans, career development opportunities, health and wellness benefits, and a commitment to an inclusive environment.

Responsibilities

• Develop and implement strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to drive business outcomes.
• Conduct market research to identify trends and opportunities.
• Present findings and recommendations to senior leadership.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 3 years of relevant experience in customer service or sales.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Proven track record of successful customer engagement.
• Experience with CRM systems.
• Ability to work independently and manage multiple projects simultaneously.

Skills

• Customer Relationship Management (CRM) software proficiency.
• Strategic planning and implementation skills.
• Effective written and verbal communication skills.
• Leadership and team management abilities.

Benefits

• Comprehensive health, dental, and vision coverage.
• Paid time off and holidays.
• Flexible work schedule options.
• Professional development opportunities.

Pay

Commensurate with experience and qualifications.

Schedule

Full-time position with standard business hours.