Senior Claims Specialist

About the role

Berkley Industrial Comp’s (BIN) underwriting department focuses on workers’ compensation insurance, partnering closely with underwriting and business engagement teams to support strong renewal outcomes and customer service. The Associate Underwriter role is a key part of this function, helping ensure renewal business is effectively reviewed, quoted, and retained while gaining exposure to all facets of the underwriting job. The position is based in Birmingham, AL. Sponsorship is not offered for this role. The company does not accept unsolicited resumes from third‑party recruiting agencies or firms. The actual salary will be determined by factors such as scope, complexity, location, skills, education, training, credentials, experience, and other conditions of employment.

Responsibilities

• Manage both lost time and med‑only claims across multiple jurisdictions up to $250,000 in exposure, including investigation, evaluation, and resolution.
• Interface with underwriting, risk management, case management, clients, and vendors to help control costs and loss ratios, provide appropriate care for claimants, and offer leadership within the claims department.
• Oversee catastrophic and large loss claims from beginning to resolution.
• Manage all technical aspects of claims including coverage, disability benefit management, medical management, file management, litigation management, subrogation, reserving, and settlement.
• Verify and interpret coverage issues.
• Consult with attorneys, assist in negotiation of settlement, mediations and trials (attend trials as necessary).
• Resolve problems involving multi‑faceted claims handling.
• Investigate, evaluate, and negotiate claims toward resolution and provide medical needs within jurisdictional guidelines and Berkley Industrial Comp philosophies.
• Determine appropriate reserves to adequately reflect exposure of losses.
• Attend and participate in training sessions, account visits, and claim reviews.

Qualifications

• Bachelor’s degree with concentration in criminal justice, public administration, business, nursing or insurance OR equivalent work experience.
• Experience across multiple jurisdictions preferred.
• Minimum five (5) years’ experience adjusting workers’ compensation claims, with significant experience handling Workers’ Compensation claims; ten (10) years’ experience preferred.
• Possess and maintain a professional adjusting license in all jurisdictions applicable or obtain within one year of job acceptance.
• Strong interpersonal, analytical, and negotiation skills.