Senior Claims Representative

We need to output HTML fragment with sections: About the role? The posting includes "Recognized as a Milwaukee Journal Sentinel Top Workplace..." that's about company culture. Could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real, specific content. We have: - Job Summary: "Handle complex bodily injury claims with minimal supervision and guidance from the manager. Utilize current Claims technology. The internal deadline to apply is 09/23/26. External applications will be accepted on a rolling basis while the position remains open." This is job summary; could be placed under "About the role" maybe. - Work Location: description of remote/hybrid. Could be under "Schedule"? Actually schedule is about work hours; location is not schedule. There's no explicit schedule. Could be "Work Location" but not in allowed headings list. We could maybe incorporate into "About the role" or drop? The instruction: Use headings from list; we can also add other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate. We could also add other headings if needed? Probably better to stick to those. So we need to map content to those headings. We have: - About the role: could include job summary, work location, maybe company culture intro. - Responsibilities: list of duties. - Requirements/Qualifications: "What You'll Bring To The Role" list. - Skills: maybe combine with qualifications? Could separate. - Benefits: list. - Pay: salary range. - Schedule: not provided; we should not create schedule section if not present. We must not include boilerplate like EEO, etc. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from posting except boilerplate. Let's extract substantive content: Company culture intro: "Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities." Job Summary: "Handle complex bodily injury claims with minimal supervision and guidance from the manager. Utilize current Claims technology. The internal deadline to apply is 09/23/26. External applications will be accepted on a rolling basis while the position remains open." Work Location: "This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events." Responsibilities: bullet list: handling complex bodily injury claims, evaluating coverage and damages, negotiating settlements, managing litigated files, maintaining reserves, presenting select claims to committee. Also earlier: "guiding investigations, evaluating coverage and liability, negotiating fair resolutions for all parties involved. You'll have the autonomy to manage challenging files while also serving as a trusted resource and mentor to teammates." So include those. Qualifications/What You'll Bring: "Experience handling complex bodily injury claimsStrong investigation, coverage analysis, and liability assessment skillsProven negotiation and problem-solving abilitiesExcellent communication and relationship-building skillsExperience working with attorneys and litigated claimsAIC, AINS, CPCU coursework, or other insurance education is a plus" Why You'll Love It Here: "You'll join a collaborative team that values expertise, supports professional growth, and trusts you to make an impact. Here, you'll tackle meaningful work, share your knowledge with others, and help deliver exceptional outcomes for our customers." Salary Statement: range $68,000-$90,000; actual base pay based on factors. Benefits: list: Medical & Prescription Insurance, Health Savings Account, Dental Insurance, Vision Insurance, Short and Long Term Disability, Flexible Spending Accounts, Life and Accidental Death & Disability, Accident and Critical Illness Insurance, Employee Assistance Program, 401(k) Plan with Company Match, Pet Insurance, Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates. Bonus eligible based on performance. West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. We should not include EEO. We need to format as HTML fragment with

headings and

• for lists,

  for prose. We need to decide sections: - About the role: could include company culture intro + job summary + work location? Might be too much but okay. - Responsibilities:

  Responsibilities

  with
  . - Qualifications: maybe

  Qualifications

  with
  (or

  Requirements

  ). The list includes experience, skills, etc. Could be Qualifications. - Skills: maybe separate but we could combine with Qualifications. To avoid thin sections, we could have Qualifications covering both experience and skills. - Benefits:

  Benefits

  with
  . - Pay:

  Pay

  with

  containing salary range and note. - Schedule: not present, so omit. We should not repeat job title as heading. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to preserve all substantive info: include internal deadline, external applications rolling, work location details, etc. Let's craft. About the role section: include company culture paragraph, job summary paragraph, work location paragraph. We could split into multiple

  elements. Responsibilities: list items: - Handle complex bodily injury claims - Guide investigations - Evaluate coverage and liability - Negotiate fair resolutions for all parties involved - Manage challenging files with autonomy - Serve as a trusted resource and mentor to teammates - Evaluate coverage and damages - Negotiate settlements - Manage litigated files - Maintain reserves - Present select claims to committee But some duplicates; we should preserve but not repeat identical. The posting mentions both guiding investigations etc and then later list. We'll combine unique items. Let's list: - Handle complex bodily injury claims - Guide investigations - Evaluate coverage and liability - Negotiate fair resolutions for all parties involved - Manage challenging files with autonomy - Serve as a trusted resource and mentor to teammates - Evaluate coverage and damages - Negotiate settlements - Manage litigated files - Maintain reserves - Present select claims to committee That's fine. Qualifications/What You'll Bring: - Experience handling complex bodily injury claims - Strong investigation, coverage analysis, and liability assessment skills - Proven negotiation and problem-solving abilities - Excellent communication and relationship-building skills - Experience working with attorneys and litigated claims - AIC, AINS, CPCU coursework, or other insurance education is a plus We could also include "Why You'll Love It Here" maybe as part of About the role or separate section like "About the team". But not in headings list. Could incorporate into About the role as additional paragraph. We'll add a paragraph about collaborative team, professional growth, meaningful work, sharing knowledge, delivering outcomes. Pay:

  Pay

  The salary range for this position is $68,000-$90,000. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

  Benefits: list items: - Medical & Prescription Insurance - Health Savings Account - Dental Insurance - Vision Insurance - Short and Long Term Disability - Flexible Spending Accounts - Life and Accidental Death & Disability - Accident and Critical Illness Insurance - Employee Assistance Program - 401(k) Plan with Company Match - Pet Insurance - Paid Time Off (standard first year PTO is 17 days, pro-rated based on month of hire; enhanced PTO may be available for experienced candidates) - Bonus eligible based on performance - Compliance with applicable state and local laws regarding employee leave benefits (including Colorado Healthy Families and Workplaces Act for Colorado employees) We need to keep as list items; some have extra detail in parentheses; we can keep as part of
  • . Now produce HTML. We must not include or . Just fragment. Let's craft:

    About the role

    Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

    Job Summary: Handle complex bodily injury claims with minimal supervision and guidance from the manager. Utilize current Claims technology. The internal deadline to apply is 09/23/26. External applications will be accepted on a rolling basis while the position remains open.

    Work Location: This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

    Responsibilities

    • Handle complex bodily injury claims
    • Guide investigations
    • Evaluate coverage and liability
    • Negotiate fair resolutions for all parties involved
    • Manage challenging files with autonomy
    • Serve as a trusted resource and mentor to teammates
    • Evaluate coverage and damages
    • Negotiate settlements
    • Manage litigated files
    • Maintain reserves
    • Present select claims to committee

    Qualifications

    • Experience handling complex bodily injury claims
    • Strong investigation, coverage analysis, and liability assessment skills
    • Proven negotiation and problem-solving abilities
    • Excellent communication and relationship-building skills
    • Experience working with attorneys and litigated claims
    • AIC, AINS, CPCU coursework, or other insurance education is a plus

    Benefits

    • Medical & Prescription Insurance