Senior Claims Representative
Brown & Brown · Carmel, IN · 1 wk ago
FinanceFull-time
Maintain a claim inventory
Maintain a claim inventory as deemed appropriate by management.
Responsibilities
- Verify, research, evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment
- Make timely contact with members, injured workers, agents, providers, attorneys, etc.
- Investigate claim with phone interviews/emails and obtain appropriate documentation
- Evaluate exposure and adjust reserves as required
- Conclude claim processing in accordance with company standards
- Meet with members, agents, injured workers, attorneys, etc. as deemed necessary
- Provide training and act as a mentor for members and other claims personnel
- Travel to annual workers compensation conference and/or attend educational seminars
Requirements
- Maintain and uphold a high standard for customer service
Qualifications
- Associate’s or Bachelor’s degree in business, financial related discipline, or Human Resources (preferred)
- Proficient with Microsoft, Windows, Excel, IVOS, etc.
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
- 3 – 5 years’ experience in similar position
Skills
- Teamwork
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Other benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
Pay
N/A
Schedule
N/A
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Other benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more