Senior Claims Examiner

About the role

Multi-state commercial insurance carrier is seeking a qualified Senior Claims Examiner for a position based in their Vancouver, WA or Dallas, TX claims office. This will be a hybrid role.

Responsibilities

• Investigate commercial insurance automobile, property damage and general liability claims
• Handle claims from the initial loss report through final disposition
• Conduct investigation of policy coverage and liability with a detailed analysis of applicable state laws; damage determination for property, commodity and personal injury claims
• Establish a course of action to conclude claims timely and in compliance with state regulatory requirements
• Analyze exposures and ensure proper reserves established
• Escalate high exposure claims to management for direction
• Task assignments to outside vendors are required along with oversight and management of the vendor
• Communicate with policyholders, agents and underwriting on key claim issues
• Conduct open claim reviews and work cohesively with other departments to deliver superior customer service and claim service to policyholders
• Travel may be required to attend mediations, trials and training activities
• Other duties as assigned

Requirements

• 5+ years of experience handling bodily injury claims is required
• Working knowledge of Microsoft Word & Excel is required
• Strong analytical skills to effectively and efficiently analyze information
• Excellent verbal and written communication skills to express complex evaluations and resolve claims through a well-planned negotiation strategy
• Customer service skills and a willingness to work in a team-oriented environment are essential
• Data entry skills with a focus on attention to details

Qualifications

Bachelor's degree preferred.

Pay

The expected pay range for the role is $80,200 - $95,000. The specific offer will depend on an applicant's skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.

Schedule

Hybrid role based in Vancouver, WA or Dallas, TX claims office.

Benefits

• Medical, dental, vision, and life insurances
• Short and long-term disability
• Company-match of 100% of a 6% contribution 401(k) plan
• Employee Assistance Plan
• Health Savings Account, Flexible Spending Account, Health Reimbursement Account
• Wellness program
• Opportunities for professional development and advancement