Senior Claims Examiner

About the role

Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise offering primary and excess general liability insurance solutions and claims administration throughout the United States. We are seeking a commercial Senior Claims Examiner for our Manchester, NH office capable of handling general liability claims including negligent security, premises liability, product defect, energy exposures involving bodily injury, property damage, personal/advertising injury, auto and other miscellaneous claims.

Responsibilities

• Analyze, investigate, and resolve complex claim issues, including coverage, liability, and damages
• Ensure appropriate investigation of the underlying facts and circumstances is carried out in a timely manner
• Retain and utilize proper experts where necessary
• Select and utilize counsel appropriately
• Employ proper negotiation strategy
• Recognize exposures and ensure reserving is appropriate and timely
• Evaluate coverage issues and risk transfer opportunities
• Communicate exposures effectively both internally and externally
• Formulate proper resolution strategy to ensure best total outcome
• Travel as needed to attend mediations, trials and/or other related meetings

Qualifications

• Hybrid location(s): Manchester, NH or Boston, MA area; ability to commute into the office 2-3 days a week
• Minimum of 5–10 years’ experience in handling commercial liability claims
• Proficiency with computer skills required to navigate the paperless claim file system
• Excellent communication skills, both written and oral
• Ability to interact professionally at a high level with both internal and external parties
• Adaptability to changing situations, requirements, or priorities
• Strong negotiation skills
• High level of technical claim and legal knowledge and skills
• Solid interpersonal relationships and building trust

Opportunity for Advancement

For the successful candidate that demonstrates aptitude and a desire to learn and advance, this position may offer opportunities for advancement to positions of increasing responsibility and authority within the insurance underwriting aspect of our business.

Benefits

• Health, dental, vision, and life insurance
• Disability insurance
• 401(k)
• Paid time off and holidays