Senior Claims Adjuster, Professional Liability

About the role

The successful candidate will join our dynamic and inclusive team, bringing enthusiasm, innovation, and a commitment to excellence that aligns with our collaborative and high-energy culture.

Responsibilities

• Handle claims nationwide reported under primary and excess Miscellaneous Professional E&O, including coverage analysis, investigation, liability and potential exposure analysis, and the development and implementation of resolution strategies.
• Effectively and promptly communicate with insureds, agents, brokers and underwriters regarding claim status and handling.
• Analyze coverage and prepare coverage letters on complex matters with the guidance of in-house coverage counsel.
• Manage claims in litigation, including strategizing with defense counsel and experts on defending such.
• Set timely and accurate indemnity and expense reserves and reevaluate/update reserves appropriately based upon claim development.
• Negotiate settlements and attend mediations, arbitrations and trials as appropriate.
• Manage and control Loss Adjusting Expenses incurred by counsel, experts and vendors.
• Present, analyze and make recommendations on reserves, coverage and strategy.
• Comply with state guidelines for Good Faith Claims Handling.
• Prepare required Large Loss Reports and Trial Alerts.
• Participate in professional liability industry organizations and instructional seminars for CE and CLE credits.

Qualifications

• 5+ plus years of claims experience as an adjuster in Professional Liability, Miscellaneous E&O, Allied Health, Architects and Engineers policies and/or professional liability insurance defense or coverage at a law firm.
• A candidate with a JD is preferred, but not required.
• Superior written and verbal communication skills.
• Experience in effectively managing a high-volume workload of primary and excess professional liability claims.
• Highly organized and efficient in a fast-paced multi-tasked environment; able to prioritize effectively to accomplish objectives with creativity and enthusiasm, and with minimal supervision.
• Demonstrated high level of understanding of individual state and civil laws, claims practices and regulatory requirements.
• Proven ability to handle litigated files in multiple jurisdictions.
• Proven ability to direct and maintain a high level of claims management performance, quality, and compliance.
• Proven ability to analyze coverage and draft coverage letters on complex matters.
• Strong analytical and organizational skills.
• Excellent influencing and negotiation skills; proven ability to collaborate and build relationships across teams’ stakeholders and providers.
• Proven ability to attend and participate in ADR’s/Mediations leading to successful and timely claim resolutions.
• Flexibility to travel periodically.
• Exercises initiative, demonstrates accountability, adaptability, service motivation, respects the differences of others, and accepts personal responsibility.

Pay

The applicable base salary for this opportunity is $110,000 - $140,000 (Claims Adjuster - Sr. Claims Adjuster).

Benefits

• Health and welfare benefits
• Tuition and professional certification assistance
• 401k savings
• Elective participation in the Employee Stock Purchase Program
• Paid time off
• Paid holidays
• Child bonding leave
• Other employee assistance programs