Senior Claim Specialist- GL Mid Market

About the role

The Claims team at AXA XL sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.

Responsibilities

• Reviewing coverage under policies and handling assigned claims across multiple jurisdictions, setting case strategy in partnership with colleague mentors and claims management.
• Partnering with external counsel in developing and pursuing effective and cost-efficient litigation strategies for claims in litigation.
• Partnering with our in-house legal unit on coverage issues and coverage litigation involving AXA XL.
• Coordinating and managing communication with internal and external stakeholders (e.g., underwriters, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Participating in new account and renewal meetings may be required.
• Consulting with Claims management on large losses and ensuring all steps are taken to achieve the best outcome.
• Producing internal reporting and ensuring that reserves are set according to best practices.
• Identifying, monitoring and reporting on emerging liability and coverage trends.

Requirements

Broad Property and Casualty claim experience: Intermediate level experience handling with a focus on litigated and non-litigated general liability claims. Demonstrated experience negotiating and settling bodily injury and property damage claims.

Excellent communication: excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.

Collaborative approach: develop productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible.

Capable of working and collaborating with a virtual team.

Client-Service Focused: provide consistent, exceptional customer service; deliver on our promise to clients.

Exceptional ethics: handle responsibilities with integrity and the highest standards of professionalism.

Passion for results: approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Intellectual curiosity: willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Qualifications

• Bachelor's Degree preferred
• Candidates with Professional designations such as CPCU, ARM, or AIC and Property & Casualty adjuster licenses are preferred.
• Experience handling a diverse range of casualty claims, including General Liability, Employers’ Liability, and Auto Claims.

Skills

• Broad Property and Casualty claim experience
• Intermediate level experience handling with a focus on litigated and non-litigated general liability claims
• Demonstrated experience negotiating and settling bodily injury and property damage claims
• Excellent communication: verbal and written communication, presentation and negotiation skills
• Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication
• Collaborative approach: develop productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel
• Capable of working and collaborating with a virtual team
• Client-Service Focused: provide consistent, exceptional customer service; deliver on our promise to clients
• Exceptional ethics: handle responsibilities with integrity and the highest standards of professionalism
• Passion for results: approach tasks proactively and anticipate needs
• Think quickly and prioritize multiple work streams without sacrificing quality
• Intellectual curiosity: willing to ask questions and explore new ideas
• Eager to learn and focused on continuously improving technical skills

Benefits

Inclusivity: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs.

Total Rewards: AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability: At AXA XL, Sustainability is integral to our business strategy. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Pay

The U.S. base salary range for this position is USD 117,500-184,400. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

Schedule

Flexible work arrangements are available.