Senior Claim Specialist- GL Mid Market

About the role

The Claims team at AXA XL sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.

Responsibilities

• Reviewing coverage under policies and handling assigned claims across multiple jurisdictions, setting case strategy in partnership with colleague mentors and claims management.
• Partnering with external counsel in developing and pursuing effective and cost-efficient litigation strategies for claims in litigation.
• Partnering with our in-house legal unit on coverage issues and coverage litigation involving AXA XL.
• Coordinating and managing communication with internal and external stakeholders (e.g., underwriters, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Participating in new account and renewal meetings may be required.
• Consulting with Claims management on large losses and ensuring all steps are taken to achieve the best outcome.
• Producing internal reporting and ensuring that reserves are set according to best practices.
• Identifying, monitoring and reporting on emerging liability and coverage trends.

Requirements

Broad Property and Casualty claim experience: Intermediate level experience handling with a focus on litigated and non-litigated general liability claims. Demonstrated experience negotiating and settling bodily injury and property damage claims.

Excellent communication: excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.

Collaborative approach: develop productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible.

Capable of working and collaborating with a virtual team.

Client-Service Focused: provide consistent, exceptional customer service; deliver on our promise to clients.

Exceptional ethics: handle responsibilities with integrity and the highest standards of professionalism.

Passion for results: approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Intellectual curiosity: willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Qualifications

• Bachelor's Degree preferred
• Candidates with Professional designations such as CPCU, ARM, or AIC and Property & Casualty adjuster licenses are preferred.
• Experience handling a diverse range of casualty claims, including General Liability, Employers’ Liability, and Auto Claims.

Skills

• Broad Property and Casualty claim experience
• Intermediate level experience handling with a focus on litigated and non-litigated general liability claims
• Demonstrated experience negotiating and settling bodily injury and property damage claims
• Excellent communication: verbal and written communication, presentation and negotiation skills
• Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication
• Collaborative approach: develop productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel
• Capable of working and collaborating with a virtual team
• Client-Service Focused: provide consistent, exceptional customer service; deliver on our promise to clients
• Exceptional ethics: handle responsibilities with integrity and the highest standards of professionalism
• Passion for results: approach tasks proactively and anticipate needs
• Think quickly and prioritize multiple work streams without sacrificing quality
• Intellectual curiosity: willing to ask questions and explore new ideas
• Eager to learn and focused on continuously improving technical skills

Benefits

Inclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.

Robust support for Flexible Working Arrangements

Enhanced family-friendly leave benefits

Named to the Diversity Best Practices Index

Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.

Pay

The U.S. base salary range for this position is USD 117,500-184,400. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

Schedule

Not specified