SENIOR CHILD SUPPORT AGENT - 40009507

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: description about Durham County Government (intro) maybe "About the role"? Actually the intro is about the organization, not role specifics. Could treat as "About the role" maybe not needed? The instructions: do NOT repeat job title as heading. Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it. So we need to decide which sections have content. We have: - About the role: maybe the introductory paragraph about Durham County Government and the department? That could be considered "About the role". It's not the job title but description of organization and role context. Likely we can include. - Responsibilities: The "Duties And Responsibilities" section contains many bullet-like sentences. We'll need to convert to

• . The content includes many duties. - Requirements: There's "Minimum Education And Experience Requirements". That's requirements. - Qualifications: Might overlap with requirements; but we have "Knowledge Skills And Abilities" which could be Skills. Also "Legal knowledge, collections experience..." etc. Could be Skills. - Benefits: Not mentioned. No benefits details. So we should NOT include Benefits. - Pay: There's "Hiring Range $51,726.00 - $69,798.00". That's pay info. So we can include Pay section. - Schedule: Not mentioned (full-time). It says Job Type FULL-TIME, NONEXEMPT. That's schedule info? Could be considered Schedule? The instruction: only include if posting actually states them. It states Job Type FULL-TIME, NONEXEMPT. That's schedule info (full-time). So we could include Schedule section with that. But we need to avoid filler like "commensurate with experience". Not relevant. We must remove boilerplate: EEO, ADA, Background Check Statement, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove "Learn more at www.dconc.gov." maybe considered boilerplate? It's not navigation but could be considered external link; but it's not required to keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at www.dconc.gov." is not EEO etc. It's just a link; maybe keep? It's not essential substantive info about the job. Might be considered navigation? It's a link to learn more about the organization. Could be considered boilerplate? Safer to remove it. Also remove "Department SOCIAL SERVICES (DSS) Date Posted SEPTEMBER 23, 2026 Closing Date OCTOBER 7, 2026 Hiring Range $51,726.00 - $69,798.00 Position Number 40009507 Job Type FULL-TIME, NONEXEMPT". Some of that is metadata; we need to fold minor metadata into a short

  or drop it. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we could include a short paragraph with metadata like Department, Date Posted, Closing Date, Position Number, Job Type. But we also have Pay and Schedule sections; we could incorporate hiring range into Pay section, Job Type into Schedule section. So we might not need a separate metadata paragraph. Thus structure:

  About the role

  Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Department: SOCIAL SERVICES (DSS).

  But we need to preserve ALL substantive information; do not invent or summarize away detail. The intro includes that paragraph; we can keep it. Also we could include Department info. Better: Keep the introductory sentences exactly as they appear: "Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov." But we decided to drop the Learn more link. Also there is duplicate "Durham County Government" phrase at start; maybe it's a typo but we must preserve as is? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the text exactly as given, minus boilerplate we remove. The duplicate phrase is part of the posting; we should keep it. However it's awkward but we must keep. Thus About the role paragraph: "Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play." We could also add Department SOCIAL SERVICES (DSS) maybe as part of About the role. Now Responsibilities: We need to convert the duties list into
  • . The duties paragraph is a long sentence with semicolons. We'll split by semicolons and maybe each clause becomes a list item. Ensure we preserve all info. Let's extract duties: "Establishes and provides case management to ensure that parents provide financial and medical support for their children; coordinates and conducts genetic testing; utilize administrative and legal action and investigative techniques to establish and enforce court orders; locates non-custodial parents; obtains voluntary support obligations; attends court and monitors court orders; makes collections calls for payment; reviews cases to determine if modifications and financial audits are warranted; prepares clients for court and testifies as needed. Candidates will have a high volume of contact with customers and a very large caseload. Must be able to work effectively in a team setting and maintain a cooperative working relationship with team members, community professionals and agency leaders. Candidate must have the ability to interview and perform mathematical computations. Legal knowledge, collections experience, strong research, analytical and case management skills are highly preferred. Candidates must possess strong communication and organizational skills as well as the ability to effectively work with a diverse population. Work requires considerable firmness and tact in dealing with the parents of minors. A high degree of resourcefulness and the ability to interpret and apply a variety of statutes, procedures and regulations is required. Work is performed under general supervision and is evaluated through reports, conferences, and public reaction. Knowledge of personal computers, Microsoft applications, strong collections background and the automated Child Support system preferred. Candidates must be able to obtain a Notary and Genetic Testing Certification. Work in a Shelter as needed for Disasters." We need to keep all that. We'll make list items for each semicolon-separated clause before the period after "testifies as needed." Then after that there are sentences that are not semicolon separated; we could also make list items for each sentence? The instruction: Use
    • for any list of duties/requirements/benefits. So we can treat each distinct duty as a list item. We'll break into items: - Establishes and provides case management to ensure that parents provide financial and medical support for their children - Coordinates and conducts genetic testing - Utilize administrative and legal action and investigative techniques to establish and enforce court orders - Locates non-custodial parents - Obtains voluntary support obligations - Attends court and monitors court orders - Makes collections calls for payment - Reviews cases to determine if modifications and financial audits are warranted - Prepares clients for court and testifies as needed - Candidates will have a high volume of contact with customers and a very large caseload - Must be able to work effectively in a team setting and maintain a cooperative working relationship with team members, community professionals and agency leaders - Candidate must have the ability to interview and perform mathematical computations - Legal knowledge, collections experience, strong research, analytical and case management skills are highly preferred - Candidates must possess strong communication and organizational skills as well as the ability to effectively work with a diverse population - Work requires considerable firmness and tact in dealing with the parents of minors - A high degree of resourcefulness and the ability to interpret and apply a variety of statutes, procedures and regulations is required - Work is performed under general supervision and is evaluated through reports, conferences, and public reaction - Knowledge of personal computers, Microsoft applications, strong collections background and the automated Child Support system preferred - Candidates must be able to obtain a Notary and Genetic Testing Certification - Work in a Shelter as needed for Disasters Now Requirements: Minimum Education And Experience Requirements paragraph. We'll make a

      maybe? Actually it's a list of options; could be

      • . We'll treat as list. Paragraph: "A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an associate’s degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an equivalent combination of education and experience." We'll split by "or". Items: - A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work - an associate’s degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work - graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work - an equivalent combination of education and experience Now Skills: Knowledge Skills And Abilities section. We'll make list. Paragraph: "Ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures.Ability to interview clients, absent parents, and related sources, and to investigate cases.Ability to organize, analyze, and summarize case information.Basic math skills.Strong communication and organizational skills.Ability to effectively work with a diverse population.Legal knowledge, collections experience, strong research, analytical, mathematical, and case management skills in child support highly preferred." We need to split by periods. Note there is no space after some periods (e.g., "attorneys.Thorough"). We'll handle. Items: - Ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys - Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures - Ability to interview clients, absent parents, and related sources, and to investigate cases - Ability to organize, analyze, and summarize case information - Basic math skills - Strong communication and organizational skills - Ability to effectively work with a diverse population - Legal knowledge, collections experience, strong research, analytical, mathematical, and case