Senior Certified Medical Assistant-Spring Lake-Adult Medicine-Orlando Health Physician Associates

Position Summary

Orlando Health Physician Associates is part of the Orlando Health system, a large network of healthcare services including hospitals, specialty institutes, urgent care centers, and primary care practices. As a Senior Certified Medical Assistant, you will provide patient care under the direction of physicians or advanced practice providers in an ambulatory setting.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Aids patients and families with preparation for examination.
• Aids the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants.
• Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Promotes the efficient use of supplies.
• Aids the business office as needed with reception, scheduling, and discharge of patients.

Qualifications

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in patient care setting).
• Minimum three (3) years as Certified Medical Assistant.
• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registry by one of the following agencies:
• • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
• • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
• • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
• • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
• • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
• • Registered Medical Assistant (RMA) by American Medical Technologists (AMT)
• • Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA)