Senior Certified Medical Assistant | Outpatient OBGYN | Downtown ORL

About the Role

The Orlando Health Women’s Institute, a comprehensive healthcare provider dedicated to addressing the unique medical needs of women at every stage of life, is seeking a Certified Medical Assistant to join their team. This role involves performing patient care under the direction and supervision of physicians or advanced practice providers (APPs) in an ambulatory setting, while also acting as a leader to drive quality care and mentor professional practice.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Demonstrates effective and professional communication with patients and family members.
• Collaborates with administrative and operations staff.
• Gathers patient data through interviews and observations.
• Assists patients and families with preparation for examinations.
• Assists physicians or APPs during examinations and procedures.
• Provides routine treatments and administers approved medications as ordered by the provider.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health policies.
• Acts as a liaison to schedule specialty testing and consultations.
• Processes incoming and outgoing calls using sound clinical judgment.
• Helps develop and coordinate the orientation process for Medical Assistants.
• Acts as a preceptor and oversees assigned preceptors in collaboration with clinical leadership.
• Supports and helps develop quality strategies within the practice.
• Facilitates and participates in the skills portion of the Annual Clinical Review for Medical Assistants.
• Assesses ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains compliance with Orlando Health policies and procedures.

Qualifications

• Education/Training: High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable work experience as a Medical Assistant in a patient care setting, in addition to the required experience.
• Licensure/Certification:
  • Maintains current BLS Healthcare Provider Certification.
  • Holds current certification or registry from one of the following agencies:
    • Certified Clinical Medical Assistant (CCMA) by NHA
    • Certified Medical Assistant (CMA) by AAMA
    • Clinical Medical Assistant Certification (CMAC) by AMCA
    • National Certified Medical Assistant (NCMA) by NCCT
    • Nationally Registered Certified Medical Assistant (NRCMA) or NRCAMA by NAHP
    • Registered Medical Assistant (RMA) by AMT, ARMA, or AAH
• Experience: Minimum three years as a Certified Medical Assistant.

Benefits

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• 100% PAID Tuition and tuition reimbursement
• Monthly payments to help pay down graduate school debt
• All benefits start on day one

Schedule

Monday-Thursday: 7:45am-5:00pm, Friday: 7:30am-12:30pm. No weekends, no holidays.

Department: OBGYN | Status: Full Time