Senior Certified Medical Assistant | Outpatient GYN | Downtown ORL

About the Role

The Orlando Health Women’s Institute is a comprehensive healthcare provider focused on addressing the unique medical needs of women at every stage of life. Located within the Orlando Health system, the institute offers a full spectrum of services, including gynecology, obstetrics, reproductive endocrinology, and maternal-fetal medicine. It also specializes in complex areas like gynecologic oncology, urogynecology, breast health, and menopause management. The institute is dedicated to providing personalized, patient-centered care through advanced diagnostic tools, minimally invasive surgeries, and cutting-edge treatments.

This role performs patient care under the direction and supervision of the physician or advanced practice provider (APP) in an ambulatory setting. Acts as a leader to help drive quality care and a mentor for professional practice. Bilingual Spanish speaking preferred.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants.
• Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of the patients.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section).
• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registry by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
• Minimum three (3) years as Certified Medical Assistant.

Schedule

Full Time, Days

• 7:45am–5:00pm, Monday–Thursday
• 7:30am–12:30pm, Fridays
• No weekends, no holidays

Benefits

• Medical, dental, and vision insurance
• 403(b) retirement savings plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life insurance
• Extended Leave Plan (ELP)
• Family care (child care, elder care, pet care)
• Paid parental leave
• Pet insurance
• Car insurance
• 100% paid tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt

All benefits start on day one.