Senior Certified Medical Assistant-Lee Vista-OBGYN-Orlando Health Physician Associates

Position Summary

Orlando Health Physician Associates is a large primary care provider group in Central Florida, part of the Orlando Health system. Providers cover various specialties and offer comprehensive care, including emergency services, specialty institutes, urgent care centers, and outpatient facilities.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Affords assistance to patients and families with preparation for examination.
• Affords assistance to the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enters medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Affords assistance to the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants.
• Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in patient care setting) required.
• Minimum three (3) years as Certified Medical Assistant.
• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registry by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
• Nationally Certified Medical Assistant (NCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT)
• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA)