Senior Center Aide

Job Duties

• Performs a variety of receptionist and customer service duties for the Senior Center.
• Works under the supervision of the Assistant Program Manager and Program Coordinator.
• Establishes and maintains effective working relationships with other employees, officials, and all members of the general public.
• Some supervision of volunteers is exercised in this position.
• Greets visitors to the Senior Center and directs them to the appropriate area.
• Answers and screens incoming calls and takes messages for the Senior Center staff.
• Receives fees for various activities and accounts for funds received from patrons.
• Inputs data regarding patron attendance, maintains database.
• Provides information to the public regarding programs and services.
• Performs general clerical duties such as computer typing, filing, and maintaining database files.
• Affords assistance with set up and take down of supplies and equipment for classes.
• Affords assistance to patrons using public access computers ensuring compliance of policies.
• Coordinates with staff for equipment set-up for classes, using signage.
• Maintains cleanliness of equipment and reports damage to equipment/property.
• Affords assistance in maintaining a welcoming environment for patrons and reports violations of behavioral policies.
• Affords assistance in keeping main reception area and small kitchen clean.
• Occasionally operates motor vehicle to deliver meals or transport patrons.

Qualifications

• Clerical experience is preferred.
• Knowledge of general clerical duties.
• Knowledgeable in personal computer operations.
• Experience working with the public in person and over the telephone.
• Ability to meet deadlines.
• Ability to type 30 wpm preferred.
• Some knowledge of first aid and applicable safety precautions.
• Ability to work a varied schedule.
• Ability to work independently and to complete daily activities according to work schedule.
• Skill in the operation of listed tools and equipment, and the ability to use equipment and tools properly and safely.
• Ability to communicate, understand and follow written and verbal instructions.
• Ability to establish and maintain effective work relationships with co-workers, supervisors and other City departments.
• Ability to effectively and courteously interact with the public.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The work environment is an indoor office setting, prone to many interruptions.
• The noise level in the work environment is usually moderate to quiet.