Senior Catering Sales Manager
Schulte Hospitality Group · Fairport, NY · 1 mo ago
Business DevelopmentFull-time
Company Overview
Schulte Hospitality Group (SHG) is a division of Schulte Companies, a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. The team operates more than 200 locations across 38 states and 3 countries, including reputable brands such as Marriott, Hilton, IHG, Hyatt, and a variety of independent boutique and lifestyle properties.
Responsibilities
- Learn the hotel brand and strategy to drive customer loyalty and grow account share through service excellence.
- Identify and solicit new accounts via telemarketing, appointments, site tours, cold calls, and inquiries by email, phone, and in‑person interactions.
- Advise clients on hotel facilities and services when proposing and contacting groups and events.
- Establish a client base of organizations, associations, and corporate businesses through direct sales efforts.
- Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed revenue goals.
- Achieve predetermined sales goals for revenue and sales activity.
- Negotiate contracts according to company standards and ensure all solicitation, closing, and customer communications are documented.
- Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company policies.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Monitor local competitors and compare operations.
- Complete daily, weekly, and monthly reports as directed by the Director of Sales/General Manager.
- Participate in quarterly and annual business and marketing plans and assist with the budget process.
- Perform various other duties as assigned to meet business objectives.
Education and Experience
- Minimum of high school education; post‑high school education preferred.
- Minimum of two (2) years in a hotel service role or sales experience preferred.
Knowledge, Skills, and Abilities
- Outgoing personality with a professional image through appearance and dress.
- Ability to work collaboratively with the hotel service team to provide exceptional customer service.
- Clear, concise written and verbal communication skills.
- Demonstrated ability to achieve sales goals.
- Proactive, assertive, fast‑paced sales approach driven to succeed.
- Excellent time‑management skills.
- Understanding of revenue management strategies.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits
- Daily pay – “Work today, get paid today.”
- Free telemedicine and virtual mental health care access from day one.
- Multiple health insurance and life insurance options.
- 401(k) plan with company match.
- Paid parental leave.
- Paid time off and holiday pay.
- Pet insurance.
- Employee assistance program.
- Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Pay
Compensation starts at $70,000 plus.
Schedule
Flexible work hours that may include evenings, weekends, and holidays.