Senior Catering Sales Manager

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, retirement benefitsPaid Sick Days, Vacation, Holidays & Paid BereavementTraining & Development opportunities, career growthTuition ReimbursementPet Insurance & Pet BereavementTeam Member Hotel Rates, other discounts, perks & moreDiscounted ParkingComplimentary meals in Team Member Café while workingComplimentary use of the fitness centerCommunity volunteer opportunitiesBenefits are subject to eligibility and may vary by position What We’re Looking For: Loews Hotels & Co seeks an experienced Senior Catering Sale Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet revenue goals. The Senior Catering Sales Manager is an integral part of the Meetings and Events team, spearheading projects in order to prospect new, and grow existing Catering business. Success in this role includes creatively finding opportunities to reach revenue goals and ensuring that contracted events are executed to planned specifications, providing total guest satisfaction and seeking repeat business. Who You Are: An established sales expert and relationship builder with a dynamic approach to developing connectionsA continually curious forward thinker who loves to find creative solutionsMasterful time managerEffective communicator who is comfortable with taking the lead in a variety of settingsCollaborator who excels in an exciting, ever-evolving environment What You’ll Be Doing: Promptly reply to incoming leadsActively prospect new Catering business seeking to make connections and generate revenueConduct Site Visits to support in converting businessPlan, coordinate and service all booked Catering eventsParticipate in developing and implementing Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.Work with Director of Meetings and Events to host, or participate, in local events to attract new businessCollaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitorsPartner with Brand and PR Team to maintain and optimize 3rd party website presenceBlock space effectively in Delphi to maximize potential revenues, following business review and space release policies on propertyDistribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operationsAccurately forecast group’s anticipated revenue spendSchedules and coordinates pre-convention and post-convention meetings when requiredDiscuss group’s plans for future events, encouraging rebookingResponsible for soliciting client’s for feedback on Meeting Planner SurveyPartners with Financial Service Center to ensure all aspects of credit and billing process are fulfilledAttend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.Works on special projects as assigned by Director of Meetings and EventsAll other duties as assigned Your Experience Includes: Minimum four years’ catering sales management experience in a full-service hotel environmentCertified Meeting Planner, Certified Professional in Catering and Events, or similar Designation preferredGeneral knowledge of all hotel departmentsProven success in SalesDelphi experience preferredDiagram Writing Software experience, such as Social Tables, preferredProficient in Microsoft Office SuiteAble to work a flexible schedule including weekends and holidays Reports to: Director of Meetings & Events Salary range for this position, based on experience, is $63,300.00 to $79,100.00. This position is eligible for a performance-based incentive program. Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits