Senior Category Manager

About Our Client

The organization operates within the consumer technology subscription sector, focusing on delivering Microsoft 365, Windows, and Surface experiences through retail, digital, and partner channels. It addresses the challenge of growing subscriber numbers and revenue by managing business strategy, performance, investment planning, and go-to-market execution across the Americas. The organization collaborates closely with sales, marketing, finance, product teams, and external partners to translate strategy into measurable business outcomes.

About the Opportunity

The Senior Category Manager role is responsible for building and managing the operating system that enables the Americas consumer category to make faster, better, and data-driven decisions. This position drives key business rhythms, translates performance data into actionable insights, and manages program and investment governance to ensure resources focus on the highest-impact growth areas. The role influences senior stakeholders and cross-functional teams to accelerate acquisition, renewals, revenue, and long-term customer value.

Responsibilities

• Design, manage, and improve the Americas operating cadence including weekly and monthly reviews, investment evaluations, and leadership forums.
• Define clear agendas, decision points, ownership, and escalation paths for business rhythms.
• Ensure regional priorities are visible with transparent risks, opportunities, and actions.
• Develop templates, scorecards, and communication tools to enhance accountability and execution.
• Analyze performance data across multiple metrics to identify key drivers and insights.
• Collaborate with finance, sales, marketing, and business intelligence teams to improve data quality and metric consistency.
• Create dashboards and executive narratives to simplify complex business information.
• Translate insights into recommendations influencing execution, planning, investment, and partner strategies.
• Identify emerging risks and opportunities and direct stakeholders toward resolution.
• Support strategy, governance, and execution of category programs and investments across channels.
• Evaluate investment requests, assess ROI, and ensure alignment with business priorities.
• Drive program rigor including intake, prioritization, tracking, and performance measurement.
• Enhance visibility into program outcomes linking spend to business results.
• Collaborate with sales, marketing, and partner teams to ensure program alignment with strategy.
• Influence across matrixed teams and build trust with leadership and partners.
• Connect priorities, insights, and decisions across the category team.
• Provide structure to ambiguous problems and guide decision-making.
• Model accountability, curiosity, partnership, inclusion, and continuous improvement.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field with 4+ years of relevant experience or equivalent.
• Experience building performance reports, business reviews, dashboards, narratives, or operating rhythms.
• Strong skills in Excel and PowerPoint; working knowledge of Power BI or similar tools.
• Ability to collaborate cross-functionally, manage ambiguity, and communicate effectively with senior stakeholders.
• PREFERRED: Master's Degree with 6+ years of relevant experience or Bachelor's Degree with 8+ years or equivalent.

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.