Senior Casualty Claims Specialist, Attorney Represented - Northeast
for section headings
- Use - for lists
- Use
for prose
- Don't repeat job title as heading
- Don't put Job ID/requisition numbers as headings (none here)
- Preserve all substantive info
- Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions
- Include section ONLY when real specific content exists
- Never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Prefer few substantive sections over many thin ones
- Output ONLY HTML fragment, no /, no markdown code fences
Now, let's process:
The posting has:
1. Intro paragraph: "Advance Your Career with Liberty Mutual’s Personal Lines Casualty Team! Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims."
2. Work Arrangement: Hybrid/Remote details, start date Jan 11, 2027, Eastern time schedule. This is specific content, so include as a section. Could be "Work Arrangement" or "Schedule". The rule says use
for section headings like "Schedule". But "Work Arrangement" is also appropriate. I'll use "Work Arrangement" as heading.
3. Responsibilities: list of bullet points. Good for - .
4. Preferred Qualifications: list.
5. Qualifications: list.
6. About Us: includes pay philosophy (but it's generic: "typical starting salary range... determined by factors... full salary range reflects competitive labor market..."). This is placeholder/filler? It says "The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role." This is generic, no specific numbers. According to rules: never create Pay section unless posting actually states them. This is not stating a pay range, just philosophy. So maybe not include a Pay section. But the About Us section also includes benefits link and EEO statement. The EEO statement is boilerplate (equal opportunity employer). The benefits link is a URL. The rule says remove EEO/equal-opportunity boilerplate. Also remove legal boilerplate. So we should not include the EEO paragraph. The benefits link could be included as a note? But the rule says remove boilerplate. The "About Us" section includes company culture description and benefits link. That might be considered substantive? The rule says "Preserve ALL substantive information". The company description is substantive. The benefits link is a reference. However, the EEO statement is boilerplate and should be removed. The Fair Chance Notices are also boilerplate.
Thus, I'll include an "About Us" section with the company description and benefits link, but omit the EEO and Fair Chance paragraphs.
Also, the "Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time." This is a qualification restriction. Should be included in Qualifications or a separate note. It's in the Qualifications section in the original. I'll keep it as a list item in Qualifications.
Now, structure:
-
About the Role
with for the intro paragraph.
-
Work Arrangement
with for hybrid/remote details, start date, time zone.
-
Responsibilities
with - for each bullet.
-
Preferred Qualifications
with - .
-
Qualifications
with - .
-
About Us
with for company description and benefits link.
Check for duplicate lines: The responsibilities list has some lines that might be duplicated? Let's list them:
1. Manages, investigates, and resolves claims.
2. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
3. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
4. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
5. Confers with trial counsel and prepares trial reports.
6. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
7. Responds to various written and telephone inquiries including status reports.
8. Ensures adequacy of reserves.
9. Accountable for security of financial processing of claims, as well as security information contained in claims files.
10. Updates files and provides comprehensive reports as required.
11. Responsible for managing the practices and billing activities of outside and in-house counsel.
12. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
All unique.
Preferred Qualifications:
1. 1+ years Personal Lines Third-Party Auto Casualty Experience.
2. 1+ years Attorney Represented Experience.
3. Experience handling Litigated Third-Party Auto Casualty Claims.
4. Experience handling Uninsured and Underinsured Motorist (UM/UIM) Claims.
Qualifications:
1. Strong written and oral communications skills required.
2. Good interpersonal, analytical, investigative, and negotiation skills required.
3. Customer service experience preferred.
4. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
5. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
6. Ability to obtain proper licensing as required.
7. Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.
All good.
Now, the About Us section: The text after "About Us" includes:
"Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco"
We need to remove EEO and Fair Chance Notices. Also the Pay Philosophy is generic, but it's part of the About Us. The rule says never create Pay section unless posting actually states them. But this is within About Us. We can include the company description and benefits link, but omit the Pay Philosophy paragraph? The rule says "Preserve ALL substantive information". The Pay Philosophy is not substantive (no numbers). It's filler. However, it's part of the About Us section. The rule says "include a section ONLY when the posting has real, specific content for it". The About Us section has real content: company culture description and benefits link. The Pay Philosophy is generic. I think we should include the company description and benefits link, but skip the Pay Philosophy paragraph. However, the Pay Philosophy is the first paragraph under About Us. It might be considered part of the About Us. But the rule says "never emit a heading followed by filler/placeholder text". If we include About Us heading, we should not include filler. So we can include the substantive parts: the company culture paragraph and the benefits link. The Pay Philosophy paragraph is filler. So we'll omit it.
Thus, About Us section will have:
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
But note: the original text includes "Liberty Mutual is an equal opportunity employer..." which is EEO boilerplate. Remove.
Also "Fair Chance Notices..." remove.
Now, the Work Arrangement section: The original says "Work Arrangement Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. The start date for the role is January 11, 2027. This position operates on an Eastern time schedule."
We'll put that in a or maybe two
s. Could also be a list? But it's prose. Use
.
Now, the start date is Jan 11, 2027. That's specific.
Now, output only HTML fragment.
Let's write the HTML.
We'll use
for each section.
Sections: About the Role, Work Arrangement, Responsibilities, Preferred Qualifications, Qualifications, About Us.
Check if
for prose - Don't repeat job title as heading - Don't put Job ID/requisition numbers as headings (none here) - Preserve all substantive info - Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions - Include section ONLY when real specific content exists - Never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless posting actually states them - Prefer few substantive sections over many thin ones - Output ONLY HTML fragment, no /, no markdown code fences Now, let's process: The posting has: 1. Intro paragraph: "Advance Your Career with Liberty Mutual’s Personal Lines Casualty Team! Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims." 2. Work Arrangement: Hybrid/Remote details, start date Jan 11, 2027, Eastern time schedule. This is specific content, so include as a section. Could be "Work Arrangement" or "Schedule". The rule says use
for section headings like "Schedule". But "Work Arrangement" is also appropriate. I'll use "Work Arrangement" as heading.
3. Responsibilities: list of bullet points. Good for - .
4. Preferred Qualifications: list.
5. Qualifications: list.
6. About Us: includes pay philosophy (but it's generic: "typical starting salary range... determined by factors... full salary range reflects competitive labor market..."). This is placeholder/filler? It says "The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role." This is generic, no specific numbers. According to rules: never create Pay section unless posting actually states them. This is not stating a pay range, just philosophy. So maybe not include a Pay section. But the About Us section also includes benefits link and EEO statement. The EEO statement is boilerplate (equal opportunity employer). The benefits link is a URL. The rule says remove EEO/equal-opportunity boilerplate. Also remove legal boilerplate. So we should not include the EEO paragraph. The benefits link could be included as a note? But the rule says remove boilerplate. The "About Us" section includes company culture description and benefits link. That might be considered substantive? The rule says "Preserve ALL substantive information". The company description is substantive. The benefits link is a reference. However, the EEO statement is boilerplate and should be removed. The Fair Chance Notices are also boilerplate.
Thus, I'll include an "About Us" section with the company description and benefits link, but omit the EEO and Fair Chance paragraphs.
Also, the "Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time." This is a qualification restriction. Should be included in Qualifications or a separate note. It's in the Qualifications section in the original. I'll keep it as a list item in Qualifications.
Now, structure:
-
About the Role
with for the intro paragraph.
-
Work Arrangement
with for hybrid/remote details, start date, time zone.
-
Responsibilities
with - for each bullet.
-
Preferred Qualifications
with - .
-
Qualifications
with - .
-
About Us
with for company description and benefits link.
Check for duplicate lines: The responsibilities list has some lines that might be duplicated? Let's list them:
1. Manages, investigates, and resolves claims.
2. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
3. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
4. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
5. Confers with trial counsel and prepares trial reports.
6. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
7. Responds to various written and telephone inquiries including status reports.
8. Ensures adequacy of reserves.
9. Accountable for security of financial processing of claims, as well as security information contained in claims files.
10. Updates files and provides comprehensive reports as required.
11. Responsible for managing the practices and billing activities of outside and in-house counsel.
12. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
All unique.
Preferred Qualifications:
1. 1+ years Personal Lines Third-Party Auto Casualty Experience.
2. 1+ years Attorney Represented Experience.
3. Experience handling Litigated Third-Party Auto Casualty Claims.
4. Experience handling Uninsured and Underinsured Motorist (UM/UIM) Claims.
Qualifications:
1. Strong written and oral communications skills required.
2. Good interpersonal, analytical, investigative, and negotiation skills required.
3. Customer service experience preferred.
4. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
5. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
6. Ability to obtain proper licensing as required.
7. Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.
All good.
Now, the About Us section: The text after "About Us" includes:
"Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco"
We need to remove EEO and Fair Chance Notices. Also the Pay Philosophy is generic, but it's part of the About Us. The rule says never create Pay section unless posting actually states them. But this is within About Us. We can include the company description and benefits link, but omit the Pay Philosophy paragraph? The rule says "Preserve ALL substantive information". The Pay Philosophy is not substantive (no numbers). It's filler. However, it's part of the About Us section. The rule says "include a section ONLY when the posting has real, specific content for it". The About Us section has real content: company culture description and benefits link. The Pay Philosophy is generic. I think we should include the company description and benefits link, but skip the Pay Philosophy paragraph. However, the Pay Philosophy is the first paragraph under About Us. It might be considered part of the About Us. But the rule says "never emit a heading followed by filler/placeholder text". If we include About Us heading, we should not include filler. So we can include the substantive parts: the company culture paragraph and the benefits link. The Pay Philosophy paragraph is filler. So we'll omit it.
Thus, About Us section will have:
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
But note: the original text includes "Liberty Mutual is an equal opportunity employer..." which is EEO boilerplate. Remove.
Also "Fair Chance Notices..." remove.
Now, the Work Arrangement section: The original says "Work Arrangement Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. The start date for the role is January 11, 2027. This position operates on an Eastern time schedule."
We'll put that in a or maybe two
s. Could also be a list? But it's prose. Use
.
Now, the start date is Jan 11, 2027. That's specific.
Now, output only HTML fragment.
Let's write the HTML.
We'll use
for each section.
Sections: About the Role, Work Arrangement, Responsibilities, Preferred Qualifications, Qualifications, About Us.
Check if
About the Role
withfor the intro paragraph. -
Work Arrangement
withfor hybrid/remote details, start date, time zone. -
Responsibilities
with- for each bullet.
-
Preferred Qualifications
with- .
-
Qualifications
with- .
-
About Us
withfor company description and benefits link. Check for duplicate lines: The responsibilities list has some lines that might be duplicated? Let's list them: 1. Manages, investigates, and resolves claims. 2. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. 3. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. 4. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. 5. Confers with trial counsel and prepares trial reports. 6. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. 7. Responds to various written and telephone inquiries including status reports. 8. Ensures adequacy of reserves. 9. Accountable for security of financial processing of claims, as well as security information contained in claims files. 10. Updates files and provides comprehensive reports as required. 11. Responsible for managing the practices and billing activities of outside and in-house counsel. 12. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. All unique. Preferred Qualifications: 1. 1+ years Personal Lines Third-Party Auto Casualty Experience. 2. 1+ years Attorney Represented Experience. 3. Experience handling Litigated Third-Party Auto Casualty Claims. 4. Experience handling Uninsured and Underinsured Motorist (UM/UIM) Claims. Qualifications: 1. Strong written and oral communications skills required. 2. Good interpersonal, analytical, investigative, and negotiation skills required. 3. Customer service experience preferred. 4. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. 5. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. 6. Ability to obtain proper licensing as required. 7. Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time. All good. Now, the About Us section: The text after "About Us" includes: "Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco" We need to remove EEO and Fair Chance Notices. Also the Pay Philosophy is generic, but it's part of the About Us. The rule says never create Pay section unless posting actually states them. But this is within About Us. We can include the company description and benefits link, but omit the Pay Philosophy paragraph? The rule says "Preserve ALL substantive information". The Pay Philosophy is not substantive (no numbers). It's filler. However, it's part of the About Us section. The rule says "include a section ONLY when the posting has real, specific content for it". The About Us section has real content: company culture description and benefits link. The Pay Philosophy is generic. I think we should include the company description and benefits link, but skip the Pay Philosophy paragraph. However, the Pay Philosophy is the first paragraph under About Us. It might be considered part of the About Us. But the rule says "never emit a heading followed by filler/placeholder text". If we include About Us heading, we should not include filler. So we can include the substantive parts: the company culture paragraph and the benefits link. The Pay Philosophy paragraph is filler. So we'll omit it. Thus, About Us section will have:
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
But note: the original text includes "Liberty Mutual is an equal opportunity employer..." which is EEO boilerplate. Remove. Also "Fair Chance Notices..." remove. Now, the Work Arrangement section: The original says "Work Arrangement Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. The start date for the role is January 11, 2027. This position operates on an Eastern time schedule." We'll put that in aor maybe two
s. Could also be a list? But it's prose. Use
. Now, the start date is Jan 11, 2027. That's specific. Now, output only HTML fragment. Let's write the HTML. We'll use
for each section. Sections: About the Role, Work Arrangement, Responsibilities, Preferred Qualifications, Qualifications, About Us. Check if
- .
-
- .
-