Senior Casualty Claims Specialist

This position primarily focuses on the execution of claim handling responsibilities for primary and excess Auto and GL claims. The candidate must possess strong claim technical acumen, legal insight, accuracy, responsiveness, and display a high degree of customer service.

About the role

The successful candidate will manage casualty claims while providing insight and analysis on claim exposures to management and underwriting partners. The applicant must be an effective verbal and written communicator, work well in a team environment, and be agile with priority setting. Willingness to travel to attend mediations (under proper conditions) is required.

Location: This position will be based out of our New York, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Charlotte, NC; Miami, FL; Chicago, IL; or Alpharetta, GA office.

Responsibilities

• Manage a casualty claims portfolio involving significant bodily injury, property damage, and coverage issues.
• Conduct coverage and exposure analysis, establish appropriate reserves, and identify severity issues early.
• Communicate key developments promptly with management, underwriters, and other stakeholders.
• Oversee assigned counsel and execute claim strategies to control expenses and resolve litigated matters.
• Maintain accurate, timely claim documentation, correspondence, diaries, and portfolio trend analysis in line with company standards.
• Support renewals, policy and endorsement drafting, negotiations, and ongoing technical knowledge-sharing across the team.

Requirements

• BA/BS degree required; Juris Doctor preferred.
• Insurance-related designations such as CPCU, IIA, or SCLA are a plus.
• 7–10 years of experience in a technical insurance claims role or insurance defense law firm.
• Strong ability to assess coverage, tender opportunities, reserving, underlying claim files, and resolve claims, including through mediation.
• Excellent writing, presentation, and communication skills, with the ability to build strong relationships with underwriting and support marketing efforts.
• Proven ability to manage multiple projects, prioritize effectively, work independently, and use systems such as MS Word, Excel, Outlook, and claims platforms like Guidewire, Genius, and ImageRight.
• Willing to travel to attend mediations when needed.

Pay

Salary Range: $125,000 – $175,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax-Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.