Senior Case Manager

About the role

GCBHS has immediate openings for Senior Case Managers to help adults who are experiencing severe and persistent mental illness and who live in the community. Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. We have teams located in Cincinnati and Amelia, Ohio to serve individuals in Clermont and Hamilton County. This is a great starting point for a Case Manager with 2-3 years experience looking for career advancement opportunities and a stepping stone to a supervisory position. We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 13 years in a row!

Responsibilities

• Provides case management - Community Psychiatric Support Treatment (CPST) services and Therapeutic Behavioral Services (TBS) to persons with severe mental illness in an outpatient facility and in the community; may provide treatment to persons with substance use disorder as a secondary diagnosis.
• Initiates, coordinates, and monitors evaluations necessary to identify each client's needs in areas including living arrangements, financial issues, benefit status, legal status, physical/psychiatric health, activities of daily living, vocational/educational, social supports, leisure and recreation.
• By assertive outreach, attempts to engage the client in identifying and expressing his/her own needs, offers services to assist in meeting these needs, and re-assesses outcomes with the client on a regular basis.
• Gains knowledge of mental health treatment and basic needs resources, informal and formal linkages with agencies that provide services, the client’s use of services, applicable costs of use, and opportunities for alternative resources.
• Serves as a liaison with other service staff; delegates services to secondary and supportive service providers; monitors and evaluates the outcomes of these services.
• Assists the client to achieve goals and maximize independence and productivity through support, teaching, and training in the use of personal and community resources.
• Reviews and monitors services and activities and documents progress according to organization process.
• Assists in onboarding and initial training of new care managers; serves as a resource to less experienced care management staff.
• May serve as a representative of GCB in partnerships and shadowing experiences, such as CIT police shadowing.
• Provides services to individuals in Cincinnati/Hamilton County or Amelia/Clermont County.

Requirements

• Bachelor’s or Master’s degree in a Human Services field, or High School diploma and a minimum of three years experience in Behavioral Health, Mental Health or a Human Services related field and two years of experience as a Mental Health Care Manager.
• Experience in social services and behavioral health.
• Position requires frequent driving of the employee’s personal vehicle; a valid driver’s license, vehicle, and insurable driving record are required.

Benefits

• Paid Time Off and Sick Time (accrued separately)
• Mileage reimbursement
• Public Student Loan Forgiveness
• Comprehensive health insurance (dental/vision)
• 403(b) Retirement with agency matching
• Tuition Assistance ($2,500 per semester or quarter for MSW or MA Counseling)
• Internship and Practicum opportunities for MSW and MA Counseling students (prioritized for current employees)
• Practicum supervision, license supervision, and continuing education credits
• Bonus opportunities based on productivity metrics
• Eligibility for discretionary annual incentive bonus

Pay

• Productivity Bonuses up to $50 per hour
• Opportunity to earn up to $15,000 in state‑funded bonuses through Ohio's State‑Sponsored Workforce Initiatives