Senior Carrier Sales Representative

Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes and systems work together to deliver superior performance and value to our customers every day.

At Matson Logistics, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

About the role

The Senior Carrier Sales Representative is responsible for building and managing relationships with freight carriers while providing exceptional customer service to both internal and external stakeholders. This role combines sales acumen, negotiation expertise, and a customer-centric approach to ensure smooth and efficient shipment execution. This position works closely with customers, shippers, sales, and highway carriers to identify, plan, and coordinate over-the-road (OTR) shipments on behalf of ML's customers and prospective customers, by utilizing the most efficient and cost-effective means of transport.

Responsibilities

• Assist in training and motivating Carrier Sales Representatives, and other employees needing to familiarize themselves with Matson Logistics’ Highway operations and processes.
• Identify and secure freight carriers, fostering relationships with those listed in our TMS or discovered through independent research.
• Cultivate robust partnerships with freight carriers, enhancing capacity and negotiating load arrangements for Matson’s customers/shippers.
• Evaluate market conditions, carrier availability, and customer shipping requirements to select the most suitable carriers for meeting specific shipping needs.
• Identify, develop, implement opportunities for improvement amongst the Carrier Sales team.
• Assist Carrier Sales Representatives team with vetting carriers as needed and any work-related issues in the absence of a team member