Senior Business Transformation Analyst

About the role

Under direction of the Business Transformation Module Lead, serves as a lead for implementation of new functionality (e.g. eProfile, ePay, eBenefits, Time & Labor, Kronos, automation of Personnel Action process, Cornerstone, Ohio Administrative Knowledge System (OAKS) upgrades) & new configuration items (e.g., contract/parity changes, acts as a liaison to OAKS for Human Resources Division (HRD) provides functional advice & guidance in planning, coordinating, & maintaining the OAKS (PeopleSoft) and/or Cornerstone Human Capital Management (HCM) system (e.g., Core Human Resources, Benefits, Payroll, Time & Labor , self-service).

Responsibilities

• Manages & oversees project test plans; identifies potential business process improvements
• Assists HRD staff in using system
• Works within Application & Reporting Team (ART) to provide production support & maintains contact with Human Capital Management Support group (HCM Support) to ensure OAKS is meeting expectations
• Assists HCM Support with configuration & customizations needed (e.g. gathering requirements, design, working with Service Assurance and Managed Services, testing, deployment, production support & change management)
• Leads cross-functional-application team efforts (e.g. contract changes, tax updates, bundles, creates plans/timelines, assistance with gathering requirements & design) in collaboration with Service Assurance & Managed Services (e.g., creates test & deployment plans, change management planning & activities)
• Validates state's requirements for improved business processes; analyzes & defines requirements & business rules to facilitate statewide process design
• Consults with & advises HCM Support regarding unit operations, problems & process improvements involving all aspects of the HR, Benefits, Payroll, and Time & Labor, Learning, Performance, Recruiting modules
• Learns new emerging OAKS features & functions (e.g. ePerformance) & trains HCM Support on new processes
• Provides training to HCM Support on software tools to help increase effectiveness & efficiency (e.g. Excel, Access, Query, and SQL)
• Evaluates OAKS HCM systems, hardware & software systems & recommends changes as indicated (e.g., assists in diagnosis & resolution of modifications or configuration changes for possible quick solution to OAKS HCM modules affecting data process not resolved through normal help desk escalation)
• Performs related duties as required

Qualifications

• Completion of undergraduate core coursework in business administration, public administration, information systems, engineering or comparable field
• 3 years experience in business process transformation, organizational design, strategic human capital management &/or business process reengineering
• 12 mos. exp. in software design &/or development commensurate with position to be filled
• Or equivalent of Minimum Class Qualifications For Employment noted above

Skills

• Knowledge of office business & management practices
• Agency regulations, division work rules, government structure, process & regulations
• Workforce development interfacing planning
• Electronic payroll processing
• Federal, state & local payroll regulations (e.g., U.S. Savings Bonds, W-2 processing, taxes & health care processing)
• State payroll policies & procedures
• Employee training & development
• System functionality and integration of PeopleSoft Human Capital Management HR, Benefits, Payroll, Time & Labor, and Reporting systems
• Skill in operation of personal computer & related software (e.g., Microsoft Word, Excel & Access)
• Ability to query HCM data using reporting tools (e.g., Query Manager, SQL)
• Ability to deal with a variety of variables impacting development of OAKS PeopleSoft Human Capital Management functions & determine specific action to be taken
• Define problems, establish facts & draw valid conclusions
• Use proper research methods to gather, collate & classify information about data, people or things
• Handle sensitive inquiries & resolve complaints
• Understand manuals & verbal instructions technical in nature
• Prepare meaningful, concise & accurate reports

Pay & Schedule

• Compensation: PR 14 $40.40-57.67 per hour
• Schedule: Full-time, 8:00a-5:00p