Senior Business Systems Analyst, Legal Operations

About the role

Partner with Legal, Digital Technology Group (DTG/IT), and cross-functional teams to design, implement, and optimize systems that support Everpure’s global Legal function. Reporting to the Director, Legal Operations, you will serve as a senior individual contributor driving CLM platform success, system integrations, and intake workflows to scale legal service delivery.

Responsibilities

• Drive CLM lifecycle and administration: lead business-side CLM implementations, platform enhancements, workflows, templates, metadata, permissions, and continuous optimization to maximize contract delivery and user adoption.
• Design scalable requirements and process workflows: analyze business needs and map current- and future-state processes into functional specs, user stories, test cases, and UAT plans that connect Legal systems with upstream and downstream platforms.
• Support legal technology ecosystems: support and optimize other Legal systems—including intake and workflow, legal service delivery, matter management, e-billing, and AI-enabled tools—in close coordination with DTG/IT, vendors, and business stakeholders.
• Manage initiative execution and enablement: maintain delivery roadmaps, backlogs, risks, dependencies, playbooks, process documentation, and training content to ensure seamless operational continuity.
• Establish data quality and operational metrics: define metadata standards, cross-system data flows, and reporting controls to deliver accurate performance insights and dependable legal operations.

Requirements

• Location requirement: primarily in-office; expected to work from the Santa Clara office in compliance with Everpure’s policies, unless on PTO, work travel, or other approved leave.

Skills

• Proven CLM and legal systems expertise: substantial background leading or materially owning enterprise CLM implementations, post-launch administration, and supporting core legal technology platforms like matter management, e-billing, or workflow intake.
• Strong systems analysis and delivery capability: demonstrated mastery in requirements gathering, process mapping, UAT execution, and functional design within Agile, Scrum, or hybrid development environments.
• Cross-functional coordination and communication skills: clear, effective verbal and written communication skills to partner independently with attorneys, IT engineers, vendors, and cross-functional business stakeholders.
• Autonomous problem-solving: ability to manage competing priorities, navigate ambiguity, and independently propel system projects from discovery to launch.

Benefits

• Innovation: celebrate critical thinking, challenges, and trailblazing.
• Growth: space and support to grow with the company and contribute to something meaningful.
• Team: collaborative culture, recognized as Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and Great Place to Work® certified.
• Perks to manage a healthy balance: flexible time off, wellness resources, company-sponsored team events.
• More details: http://benefits.everpuredata.com/

Pay

The annual base salary range is $153,000—$230,000 USD. This role may be eligible for incentive pay and/or equity.