Senior Business Systems Analyst - Finance & Operations
Who Is SourceAmerica
There are approximately 500 Non-Profit Agencies (NPAs) in the SourceAmerica nonprofit network that provide products or services through the AbilityOne Program and approximately 36,000 AbilityOne employees are in the SourceAmerica nonprofit network. More information can be found at www.SourceAmerica.org/who-we-are.
Application Support
Serve as primary point of contact for D365 F&O support requests.
Triage and resolve tickets aligned to priority levels.
Diagnose issues across data, security, workflows, and usability.
Finance & Operations Functional Support
- Validate transactions and system outputs.
- Support AP, AR, GL, project accounting, procurement, and invoicing.
- Validate financial dimension configuration, validation, and mapping.
Business Analysis
- Analyze system issues and business workflows.
- Document bugs and recommend improvements.
- Provide recommendations to business stakeholders.
- Support UAT for fixes and approved changes.
System Administration
- Support user provisioning and access management.
- Employee and contractor setup.
- Role-based security troubleshooting.
Process & Documentation
- Maintain job aids and documentation.
- Identify recurring issues and improvement opportunities.
Collaboration
Partner with IT, Finance, and Product teams.
Pay
The salary for this position falls in a range between $120,000 - $130,000 depending on your experience and geographic location in the United States.
Qualifications
- Bachelor's degree in Accounting or Finance, Business Analytics/Data Analytics.
- 5+ years in application support or ERP business analysis.
- Microsoft Dynamics 365 Finance & Operations (D365 F&O) functional support.
- ERP application support and business systems analysis.
- Finance workflow knowledge, including Accounts Payable, Accounts Receivable, General Ledger, Procurement, Project Accounting, and Invoicing.
- Accounting principles and financial transaction validation.
- Ticket triage, incident resolution, and SLA-based support.
- Troubleshooting data, configuration, workflow, usability, and security issues.
- User provisioning, access management, permissions, and role-based security.
- Bug documentation, requirements gathering, and UAT support.
- Strong analytical, problem-solving, and communication skills.
- Excel, reporting, and data analysis.
- Azure DevOps or similar work tracking tools preferred.
- Dynamics 365 Sales/CRM familiarity preferred.
Preferred Qualifications
- Experience supporting finance, accounting, procurement, or shared services teams.
- Strong Excel, reporting, and data analysis skills.
- Familiarity with financial dimensions, workflows, security roles, approvals, and transaction validation in D365 F&O.
- Experience working in enterprise systems environments with cross-functional IT, Finance, and business stakeholders.
- Experience with Azure DevOps or similar work tracking tools.
Job Aid
Identify recurring issues and improvement opportunities.
Work Environment
Our organization offers a hybrid work model—where employees work in our office two to three days per week and work from home the balance of the workweek—as well as a fully remote work model, depending on the job requirements.
Accessibility Support
We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or hr@sourceamerica.org.
Equal Opportunity Employment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.