Senior Business Systems Analyst - Finance & Operations

Who We Are

SourceAmerica is part of a network of approximately 500 Nonprofit Agencies (NPAs) that provide products or services through the AbilityOne Program. These agencies employ around 36,000 AbilityOne employees. For more information, visit www.SourceAmerica.org/who-we-are.

How You Will Spend Your Day

• Serve as primary point of contact for D365 F&O support requests.
• Triage and resolve tickets aligned to priority levels.
• Diagnose issues across data, security, workflows, and usability.
• Finance & Operations Functional Support:
• Support AP, AR, GL, project accounting, procurement, and invoicing.
• Validate transactions and system outputs.
• Support financial dimension configuration, validation, and mapping.
• Business Analysis:
• Analyze system issues and business workflows.
• Document bugs and recommend improvements.
• Provide recommendations to business stakeholders.
• Support UAT for fixes and approved changes.
• System Administration Support:
• User provisioning and access management.
• Employee and contractor setup.
• Role-based security troubleshooting.
• Role: Maintain job aids and documentation.
• Identify recurring issues and improvement opportunities.
• Collaborate with IT, Finance, and Product teams.

Minimum Qualifications

• Bachelor's degree in Accounting or Finance, Business Analytics/Data Analytics.
• 5+ years in application support or ERP business analysis.
• Microsoft Dynamics 365 Finance & Operations (D365 F&O) functional support.
• ERP application support and business systems analysis.
• Finance workflow knowledge, including Accounts Payable, Accounts Receivable, General Ledger, Procurement, Project Accounting, and Invoicing.
• Accounting principles and financial transaction validation.
• Ticket triage, incident resolution, and SLA-based support.
• Troubleshooting data, configuration, workflow, usability, and security issues.
• User provisioning, access management, permissions, and role-based security.
• Business process analysis and improvement recommendations.
• Bug documentation, requirements gathering, and UAT support.
• Strong analytical, problem-solving, and communication skills.
• Excel, reporting, and data analysis.
• Azure DevOps or similar work tracking tools preferred.
• Dynamics 365 Sales/CRM familiarity preferred.

Preferred Qualifications

• Experience supporting finance, accounting, procurement, or shared services teams.
• Strong Excel, reporting, and data analysis skills.
• Familiarity with financial dimensions, workflows, security roles, approvals, and transaction validation in D365 F&O.
• Experience working in enterprise systems environments with cross-functional IT, Finance, and business stakeholders.
• Experience with Azure DevOps or similar work tracking tools.

Salary Range

The salary for this position falls in a range between $120,000 - $130,000 depending on your experience and geographic location in the United States.

Job Aid, Process, and System Documentation

Maintain job aids and documentation.

Accessibility Support

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or hr@sourceamerica.org.

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our EEO Policy here.