Senior Business Systems Analyst

Responsibilities

• Leads requirements gathering sessions and stakeholder workshops for complex, cross-functional initiatives.
• Defines detailed functional and technical requirements, success metrics, and business rules for enterprise systems.
• Analyzes current and future-state processes to identify optimization and automation opportunities.
• Evaluates risks, benefits, and feasibility of proposed solutions across multiple systems and data environments.
• Develops comprehensive documentation including process models, data flows, and detailed specifications.
• Captures dependencies across teams and provides recommendations on trade-offs and sequencing.
• Guides and mentors less experienced analysts in requirement documentation and stakeholder engagement practices.

Requirements

• Attend internal team meetings in person annually.
• Attend vendor conferences and join vendor training webinars remotely as interested and approved by team lead.
• Attend ad hoc project meetings in person as needed.
• Occasional weekend/after-hours work may be required as part of this position.

Skills

• Strong customer service orientation.
• Creativity skills to help develop new solutions to old problems.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Ability to present complex information in simple, understandable ways.
• Able to prioritize work by making informed judgments and collaborating with team and leadership.
• Able to effectively prioritize and execute tasks while under pressure.
• Able to exercise independent judgment and act on it.
• Excellent listening, interpersonal, written, and oral communication skills.
• Strong time management and problem-solving skills.
• Strong desire to learn and share information with others to make their job easier.
• Strong Office 365 experience, including Excel, Word, and Visio.

Education & Experience

• Bachelor’s degree in information systems, business administration, finance, or a related field, or equivalent experience required.
• 4-7 years of experience in business analysis or systems analysis required.
• Experience leading requirements for complex technology implementations required.