Senior Business Systems Analyst

About the role

The Senior Business Systems Analyst plays a crucial role in designing, implementing, and managing technology solutions that support the world-class customer service at Genworth. This role focuses on fostering collaboration, knowledge sharing, and best practices related to data integration across the organization.

Responsibilities

• Provide expert guidance on Business Intelligence tools (Alteryx, APEX, Power BI) to enable scalable, efficient, and sustainable data solutions across the enterprise.
• Partner with stakeholders to design and implement reusable, governed data solutions aligned to enterprise architecture and platform strategy.
• Establish, enforce, and evolve governance frameworks including standards, policies, naming conventions, and best practices across BI tools and platforms.
• Monitor and drive compliance with data governance, security, and risk management policies, including auditing, certification, and lifecycle management of assets.
• Define and promote development standards, performance optimization techniques, and advanced analytics practices to improve quality and operational efficiency.
• Oversee intake, prioritization, and alignment of BI work to ensure solutions meet business needs while adhering to governance and platform guidelines.
• Create and maintain documentation, SOPs, and user-facing materials (guides, FAQs, training content) to support consistent and compliant solution delivery.
• Enable a self-service analytics culture by coaching users, facilitating communities of practice, and promoting adoption of governed, reusable assets.
• Collaborate with cross-functional teams to identify opportunities for automation, integration, and migration to strategic platforms (e.g., Databricks, cloud services).
• Track and report on platform usage, adoption, and governance metrics to inform continuous improvement and strategic decision-making.
• Foster a culture of accountability, data stewardship, and continuous learning across the analytics community.

Requirements

• Bachelor's Degree in IT, Data Analytics, Data Science, Information Systems, or related field
• Minimum of 5 years of experience working in business intelligence, data analytics, or process automation
• Proven experience in data integration, with a deep understanding of tools such as Alteryx, Apex, Power BI, or other related platforms
• Strong background in data management, ETL processes, data modeling, and automation
• Demonstrated oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers
• A collaborative mindset with the ability to build and maintain relationships with community members across departments
• A passion for continuous learning and knowledge sharing in the field of data analytics
• Demonstrated organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently
• Familiarity with data governance and security best practices
• Familiarity with databases (SQL, Oracle, etc.), data management, and cloud platforms (e.g. AWS, Azure) is a plus

Qualifications

• Minimum of 5 years of experience working in business intelligence, data analytics, or process automation
• Proven experience in data integration, with a deep understanding of tools such as Alteryx, Apex, Power BI, or other related platforms
• Strong background in data management, ETL processes, data modeling, and automation
• Demonstrated oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers
• A collaborative mindset with the ability to build and maintain relationships with community members across departments
• A passion for continuous learning and knowledge sharing in the field of data analytics
• Demonstrated organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently
• Familiarity with data governance and security best practices
• Familiarity with databases (SQL, Oracle, etc.), data management, and cloud platforms (e.g. AWS, Azure) is a plus

Skills

• Expertise in Business Intelligence tools (Alteryx, APEX, Power BI)
• Data integration and management
• Data modeling and automation
• Data governance and security
• Collaboration and relationship building
• Continuous learning and knowledge sharing
• Organizational and prioritization skills
• Familiarity with databases and cloud platforms

Benefits

• Competitive Compensation & Total Rewards
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

Pay

National Range: $96,700-$145,000
High-Cost Range (includes New York): $120,900-$181,000

Schedule

Hybrid or Remote - Available to Virginia residents as Richmond, Virginia or Lynchburg, Virginia applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.