Senior Business Strategy Manager

About the role

Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals. Join Us on Our Journey We are currently looking for a Senior Business Strategy Manager to join our team.

Responsibilities

• Support assigned business units/departments with the planning, support, and execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements, and strengthening controls.
• Proactively define recommended processes and technology enhancements and solutions, and present them for consideration.
• Support any designated activities required to define and track SLAs, KPIs and performance metrics for assigned business groups.
• Drive and continuously evolve the Business Strategy Execution methodology, communication plans, processes, and tools to optimize impact.
• Collaborate with the Policies and Procedures team that supports the enterprise while ensuring appropriate representation and adherence to all regulations.

Requirements

• Bachelor’s degree in business or related field, or commensurate experience required
• 10+ years’ experience with residential mortgage, commercial mortgage, insurance, and other financial products
• 5+ years’ experience with knowledge in key areas encompassed within the Financial Services division assigned (originations, insurance, etc.)
• 5+ years’ experience in process implementation to include demonstrated experience researching and adapting best practices to align with business and product needs
• Comprehensive knowledge of project and product management lifecycles, to include gathering and prioritizing business requirements and product vision
• Strong Microsoft Office skills, particularly in using Visio to develop process flows, Excel to compile and analyze data, and PowerPoint to develop presentations
• Independent drive implementation and integration of key initiatives and improvements within the Financial Services division
• Understand and document processes, and have a high level of problem-solving, process improvement, and product management skills
• Effective verbal and written communication skills with the ability to tailor them to all audiences within the organization
• High learning agility with the ability to learn and integrate multiple variables, make connections, and identify/ implement successful solutions
• Demonstrated leadership skills to lead in both formal and matrixed environments
• Collaborative work style; high team orientation
• Strong attention to detail; strong compliance orientation; high quality of work product
• Prioritize; effective time management
• Professional maturity, integrity, and the ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

Qualifications

• Submit Your Resume to Learn More

Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Pay

The hiring range for this position is between $120,000.00-$135,000.00 annually

Schedule

This position is eligible for an annual discretionary bonus

Featured Benefits

• Fay Cares! The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
• The Fay Group and affiliated companies participate in E-Verify.