Senior, Business Solutions Analyst - Tax Transformation

About the role

This is an opportunity to play a meaningful role in Deloitte’s digital transformation by helping bring innovative products, capabilities, and experiences to life for our tax professionals and stakeholders around the world. You will work at the intersection of business, technology, and execution—partnering across teams to support high-impact initiatives that improve how we operate, serve clients, and create value at scale.

Responsibilities

• Partner with Delivery Product Owners and development teams to refine feature priorities, requirements, acceptance criteria, and expected business outcomes.
• Support prioritization discussions by organizing inputs, surfacing dependencies, and helping evaluate business value, risk, and readiness.
• Collaborate with the Technical Product Owners and broader team on scope, sequencing, sprint planning, feature readiness, deployment preparation, and progress tracking.
• Build and apply cross-domain knowledge to work effectively across functional areas, connect related impacts and dependencies, and help sustain continuity as priorities evolve.
• Review bugs, support tickets, and business requests in depth to assess impact, clarify issues, and help prepare recommendations for prioritization and resolution.
• Execute regular sprint testing, Program Increment testing, and hands-on feature validation to help ensure functionality aligns with product specifications and user needs.
• Support the Program Increment demo and other showcase events by helping prepare features and validate readiness for demonstration.
• Contribute to process documentation, learning guides, and other end-user materials that support adoption, readiness, and ongoing operational effectiveness.
• Track product-related risks, issues, and defects, escalate concerns as needed, and adapt effectively to evolving priorities in a fast-paced environment.

Qualifications

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2–3 days per week.
• Bachelor’s degree in computer science, information technology, business administration, design thinking, or a related field.
• 3+ years of experience supporting product delivery, business analysis, project coordination, or technology implementation teams with demonstrated experience supporting large-scale, full-lifecycle system implementation or modernization projects involving complex technical integrations, APIs, and middleware.
• Demonstrated experience supporting testing activities, validating feature readiness, and contributing to process documentation, learning materials, or end-user enablement resources.
• Proven understanding of LLMs, RAGs, Optical Character Recognition, and how these can be leveraged to solve business problems.
• One of the following active accreditations obtained, in process or willing and able to obtain:
  • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
  • If Not CPA Eligible:
  • Licensed attorney
  • Enrolled Agent
  • SAFE Agilist
  • Certified Scrum Master (CSM)
  • Certified SAFE Product Owner/Product Manager
  • Project Management Professional (PMP)
  • Six Sigma (Green or Black belt)
  • CBAP - Certified Business Analysis Professional
• Immigration sponsorship may be available.
• Ability to travel up to 20%, on average, based on the need of the program and the work you do.