Senior Business Risk & Control Analyst

About the role

We’re seeking a Senior Business Risk & IT Controls Analyst to support the execution of control programs that mitigate operational and IT risk. This role plays a key part in strengthening risk culture across the TDOSS organization and ensuring compliance with key regulations, IT standards, and enterprise frameworks. You’ll collaborate with teams across all Three Lines of Defense, including Regulatory Support, Supervisory Affairs, IT, Cybersecurity, and the Business Controls Office. Your work will support TIAA’s Regulatory Risk Management (RRM) Program, including regulatory exam support, rule implementation, and management action plans (MAPs). This role offers the opportunity to make a meaningful impact on enterprise risk culture while working in a dynamic and collaborative environment.

Responsibilities

• Support technology teams in managing and executing effective risk and control practices
• Assist in identifying control gaps and documenting remediation steps
• Govern risk treatment and remediation plans through completion
• Collaborate with first, second, and third line of defense partners to ensure compliance with ERM and IT standards
• Contribute to IT regulatory exam support, process and control mapping, and risk training initiatives
• Maintain required documentation and evidence in the system of record
• Prepare reports and materials for risk governance meetings, including status updates and recommendations
• Communicate new or revised policies, procedures, and processes to relevant teams
• Capture key points and action items during meetings with accuracy and efficiency

Requirements

• 3+ years of professional work experience (5+ years preferred)
• University degree preferred
• Sedentary work (office-based role)

Qualifications

• Must have at least 3 years of Excel experience, including:
  • Excel Formulas and Functions (e.g., VLOOKUP for precise data retrieval)
  • Pivot Tables to analyze and summarize large datasets

Preferred Skills

• Follow-Up Skills: Proficiency in tracking tasks and ensuring timely completion
• Workflow Automation: Proficiency in creating and managing automated workflows using Power Automate
• App Development: Proficiency in developing custom business applications using Power Apps (canvas apps, model-driven apps, and portals)
• Written Communication: Strong ability to convey information clearly in emails, reports, and documentation
• Note-Taking: Ability to accurately capture key points and action items during meetings
• Problem-Solving: Strong skills to troubleshoot issues and improve automation processes
• Macros in Excel: Automating tasks with macros
• Business Acumen, Business Process Improvement, Compliance, Risk Mitigation, and Relationship Management

Pay

Base Pay Range: $73,600/yr – $100,000/yr. Actual base salary may vary based on relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. The competitive compensation package may also include participation in an incentive program linked to performance.

Benefits

The organization offers a comprehensive Total Rewards package designed to support associates' physical, emotional, and financial well-being. Benefits include:

• A superior retirement program
• Highly competitive health, wellness, and work-life offerings

For more details, review the Benefits Summary.

About the Company

For over 100 years, TIAA has delivered secure retirement solutions for millions. Founded to help educators retire with dignity, today it is a market-leading retirement company with world-class asset management. TIAA is committed to fighting for a more secure financial future for all Americans while evolving to meet tomorrow’s challenges.

Guided by values—Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One—TIAA thrives in a collaborative in-office environment where teams work across organizational boundaries to drive innovation and meaningful results. The workplace combines TIAA and Nuveen’s entrepreneurial spirit, offering associates opportunities to grow through learning experiences and development pathways.