Senior Business Process Reengineering Lead

About the role

The Senior Business Process Reengineering Lead serves as the senior reengineering specialist for PhoenixTeam's Department of the Interior modernization program. This is a hands-on discovery and transformation role for someone who can enter a complex environment, understand how work operates today, and turn that understanding into practical future-state processes and requirements for automation, data, low-code, and AI-enabled solutions. The role leads cross-office discovery, establishes process and documentation standards, and helps organize a broad modernization portfolio while remaining directly involved in analysis, workshops, process design, pilots, and client-ready deliverables.

Employment type: Full-Time, W2. Location: Primarily remote within the U.S.; occasional travel to Department of the Interior locations may be required based on project needs. Target start: As soon as possible, subject to required government onboarding. Program: Department of the Interior (DOI) modernization program. Openings: 1. Contract labor category: Reengineering Specialist, Senior.

Responsibilities

• Lead discovery interviews and workshops across programs, offices, and bureaus; map end-to-end current-state workflows and identify root causes of delays, handoff failures, duplicate work, and manual controls.
• Use Python and SQL to analyze process data, establish performance baselines, investigate bottlenecks, and validate whether redesigned workflows improve results.
• Design future-state workflows that simplify work, streamline approvals, clarify roles, reduce manual effort, and create a sound process foundation before technology is introduced.