Senior Business Process Analyst

About the role

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of building a $1BM revenue, profitable new business in the Workforce Benefits market. We’re actively seeking a talented Senior Business Analyst to join our Workforce Benefits Division in Omaha, NE, Charlotte NC or Chattanooga, TN. This role will be hybrid or 100% remote if living in the Chattanooga area.

Responsibilities

• Analyze traditional business processes and the capabilities of the Pacific Life technology stack to identify how to solve problems in simple and innovative ways
• Develop and implement business processes that are designed with the goal of a $1 Billion business in mind, supporting the ability to scale and evolve over time
• Advocate for business needs and develop deep knowledge of why technology and process decisions are made
• Stay current on the latest digital technologies and trends, and make recommendations for their implementation within the division
• Collaborate with cross-functional teams to design and implement new systems and processes
• Develop and implement testing plans to understand and evaluate new processes and tools
• Monitor and measure the success of digital transformation initiatives and adjust as needed
• Communicate with stakeholders to gather feedback and ensure that solutions meet their needs
• Participate in planning and work with Architects to understand enabler related work

Requirements

Workforce benefits experience is required

Minimum of 5 years of experience in support and analysis roles

Strong desire to participate in building Agile Product Management within a start-up, growth business within a large organization

Demonstrated ability to support third-party implementations and testing

Excellent communication and interpersonal skills

Experience with project management and implementation of digital solutions

Strong understanding of business operations, processes, and process mapping

Qualifications

Experimental mindset to drive innovation

Breadth and versatility

Skills

Experience living in the space between Strategy and Execution, partnering with business leaders to continuously align the product vision and roadmap to the capabilities needed to bring business strategy to life

Benefits

Your Benefits Start Day 1

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

Pay

$89,010.00 - $108,790.00

Schedule

Hybrid or 100% remote if living in the Chattanooga area