Senior Business Operations Program Manager - Global Growth & Revenue Optimization (GGRO)

Responsibilities

• Pricing Execution: Own the end-to-end execution of pricing actions across Azure infrastructure (Compute, Storage, Networking), including price changes, new SKU pricing, regional pricing, and competitive adjustments. Ensure pricing is validated, accurately reflected in commerce systems, and launched on schedule.
• Product & Region Launches: Drive the operational lifecycle for new product launches and regional expansions—from scoping through meter minting, change request (CR) execution, triage, and post-launch validation. Coordinate across cross functional teams, and engineering systems to ensure seamless execution.
• Cross-Functional Coordination: Serve as the operational connective tissue between Business Planning, Engineering, Finance, and Operations teams. Manage dependencies, escalate blockers, and keep launches moving through a complex, matrixed environment.
• Process Improvement & Automation: Identify bottlenecks, rework patterns, and inefficiencies in pricing and launch workflows. Drive continuous improvement initiatives that reduce cycle time, improve accuracy, and scale execution capacity—partnering with tooling and automation teams where applicable.
• Quality & Governance: Control meter launch quality to drive meter price accuracy and ensure compliance with price principles, commerce guardrails and standard workflows.
• Insights & Reporting: Track operational performance metrics (volume, cycle time, error rates, launch health), surface actionable insights, and communicate status to leadership.

Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting
• Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting
• Equivalent experience