Senior Business Office Manager (BOM)

Golden Pavilion Healthcare is seeking an experienced Senior Business Office Manager (BOM) to lead business office operations at our 239-bed skilled nursing facility in Daly City.

Responsibilities

• Lead daily business office operations for a 239-bed skilled nursing facility
• Supervise and support two Business Office Assistants
• Oversee accounts receivable, collections, and resident accounts
• Manage Medicare, Medi-Cal/Medicaid, managed care, and private-pay billing
• Monitor aging reports and follow up on outstanding balances
• Oversee payroll, accounts payable, invoicing, and financial records
• Ensure accurate billing, payments, adjustments, and reconciliations
• Work with residents and families regarding financial accounts and billing questions
• Partner with facility leadership and corporate support teams
• Maintain compliance with applicable regulations and company policies
• Support audits and ensure accurate business office documentation
• Identify opportunities to improve collections and business office processes

Requirements

• Business Office Manager or business office leadership experience in a skilled nursing facility
• SNF experience
• Strong knowledge of Medicare, Medi-Cal/Medicaid, managed care, and private pay
• Strong A/R and collections experience
• Experience with resident accounts and financial reconciliation
• Payroll and accounts payable experience
• PointClickCare (PCC) experience strongly preferred
• Strong leadership, communication, organization, and problem-solving skills
• High school diploma or equivalent required; degree in Business, Accounting, Healthcare Administration, or related field preferred

Benefits

• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Supportive leadership team
• Career advancement opportunities within Evergreen Healthcare Group

Pay

$120,000–$133,000 annual salary

Schedule

Full-time senior leadership position