Senior Business Manager, Future of Retail Bank Servicing Strategy

Responsibilities

• Drive strategic investments by leveraging analytics for immediate transformational needs
• Develop success measures and align on key outcomes for integrated strategy execution
• Partner with stakeholders as a trusted thought expert across various domains
• Influence senior leaders by presenting recommendations and findings
• Define customer experience impacts through actionable recommendations
• Mentor team members to build a high-performing culture
• Engage cross-functional stakeholders to support organizational goals

Qualifications

• Bachelor's Degree
• 3+ years in quantitative analysis
• 3+ years in qualitative analysis
• 1+ year in people management
• 1+ year in project management
• Master's Degree in Business or related quantitative field preferred
• 5+ years experience in both quantitative and qualitative analysis preferred

Benefits

• Comprehensive health benefits
• Financial support and incentives
• Inclusive workplace culture
• Opportunities for personal and professional development
• Flexible work arrangements